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[Solved] reCaptcha validation fails. Error code connection failed

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How-to and Troubleshooting
Last Post by Dima 5 years ago
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Aug 19, 2020 8:52 pm
(@dima)
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Joined: 5 years ago
[#719]

Hello. How fix. Help, please.

https://omvesti.ru/2020/08/19/u-proekta-zavodnoj-omutninsk-mogut-byt-sorvany-sroki/#comment-96781


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recaptcha error validation fails
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Tom
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Aug 19, 2020 8:59 pm
(@tomson)
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Joined: 10 years ago

Hi @dima,

This kind of issues come from incorrect reCAPTCHA configuration. I'd recommend delete the API keys and create new one. Make sure you're creating API Keys for reCAPTCHA version 2 and "I'm not a robot" checkbox. Then insert the new keys in according fields. Don't forget to delete all caches and Autoptimizer cache before checking.

If the issue is still not fixed please read this FAQ topic: https://wpdiscuz.com/community/f-a-q/recaptcha-validation-fails-error-code-invalid-json-2/


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 Dima
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Aug 19, 2020 9:11 pm
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@tomson, did not help


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Aug 19, 2020 9:14 pm
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@dima,

Please let me know all what have you done one by one.


 Dima
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Aug 19, 2020 9:24 pm
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@tomson,

If I turn on Request Method Auto and CurlPost, i see - "reCaptcha validation fails. Error code connection failed".

If a SockedPost and Post, an error like this is issued

1

 


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Aug 19, 2020 9:27 pm
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@dima,

Keep it auto.


 Dima
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Aug 19, 2020 9:32 pm
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@tomson,

 

In Auto - reCaptcha validation fails. Error code connection failed. What to do?


 Dima
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Aug 19, 2020 9:14 pm
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@tomson. Tried everything that is advised on the forum.


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Aug 19, 2020 9:22 pm
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@dima,

I see it works fine.

2020 08 19 2121

But you've changed the layout. Please go to Dashboard > wpDiscuz > Forms admin page, edit the comment form and move the reCAPTCHA and submit button to the right column:

2020 08 19 2122

 Dima
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Aug 19, 2020 9:48 pm
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@tomson,

No, it doesn't matter "reCaptcha validation fails. Error code connection failed."


Asti
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Aug 20, 2020 1:30 pm
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@dima,

Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 Dima
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Aug 20, 2020 6:52 pm
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Hello, @asti

I send details. 


Asti
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Aug 21, 2020 11:54 am
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@dima,

We see you've removed the keys. Please generate new keys and put those keys in according fields and let us know. We'll continue checking. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 Dima
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Aug 21, 2020 1:02 pm
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Hi @asti,

I generate new keys and added them.


Asti
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Aug 21, 2020 1:04 pm
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ok @dima, thank you,

we'll check and back to you asap. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti
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Aug 21, 2020 1:57 pm
(@asti)
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@dima,

The issue comes from the Server SSL Certificates configurations.

The same question is discussed here: https://stackoverflow.com/questions/6400300/https-and-ssl3-get-server-certificatecertificate-verify-failed-ca-is-ok/10566962

Please contact the hosting support and ask them to solve the issue. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

1 Reply
 Dima
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Aug 21, 2020 5:34 pm
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@asti, Thanks for the help.

Have a good day!


Asti reacted
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