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reCaptcha 2 - Not a...
 
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Bug [Solved] reCaptcha 2 - Not appearing and just red "required" field. Shows.

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Posts: 11
Topic starter
(@michael-2)
Active Member
Joined: 2 years ago

Hello,

I have recaptcha2 enabled with my api key and site key set up correctly. I use recaptcha on Elementor forms and it works properly. 

Please see the attached screen shot. As you can see, after I click submit, above the "Submit Your Question" button there is just a red asterisk but I cannot see the captcha form.

Anyone have any ideas?

Screen Shot 2022 10 25 at 7.50.00 PM

 

15 Replies
Asti
Posts: 7238
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

Hi @michael-2,

Please leave an example URL to allow us to check the issue. 

Posts: 11
Topic starter
(@michael-2)
Active Member
Joined: 2 years ago

Looks like it is working now. Sorry and Thanks!

I have one more related question on the form. I tried to make a custom HTML field, but the data that is input into that field is not saved. Is there any way to make sure the data from a field like that is saved?

Posts: 11
Topic starter
(@michael-2)
Active Member
Joined: 2 years ago

Hi I found out how to reproduce the bug with Captcha. Check here please:

https://www.soloyal.co/community

Asti
Posts: 7238
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago
Posted by: @michael-2

I have one more related question on the form. I tried to make a custom HTML field, but the data that is input into that field is not saved. Is there any way to make sure the data from a field like that is saved?

Could you please try to explain using some screenshots? 

Hi I found out how to reproduce the bug with Captcha. Check here please: https://www.soloyal.co/community

We don't see the ReCAPTCHA field at all. Please watch this video: https://www.screencast.com/t/KpleRye5

Posts: 11
Topic starter
(@michael-2)
Active Member
Joined: 2 years ago

Hi Asti - Thanks. I had to disable it, but I enabled it back now. Please check the page. I can not see it.

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7238

@michael-2,

Please let us know on which device you've seen the issue. 

We've checked it again and it works fine: https://www.screencast.com/t/YmK9BuymC

Posts: 11
Topic starter
(@michael-2)
Active Member
Joined: 2 years ago

I am on Google Chrome on a MacBook Air. It is strange... it comes and goes when I refresh the page. Here is a screen shot from right now. I see the red * again. Can you keep trying to refresh and go incognito, etc?

Screen Shot 2022 10 27 at 11.20.16 AM

  i

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7238

@michael-2,

We've checked several times and again don't see the issue: https://www.screencast.com/t/KQKXy3vwtqu

Do you have a cache plugin installed on your website? If yes, please deactivate it and check again. 

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