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Bug [Solved] reCaptcha 2 - Not appearing and just red "required" field. Shows.

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Last Post by michael 4 years ago

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michael

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Oct 25, 2022 8:53 pm

(@michael-2)

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Joined: 4 years ago

[#5348]

Hello,

I have recaptcha2 enabled with my api key and site key set up correctly. I use recaptcha on Elementor forms and it works properly.

Please see the attached screen shot. As you can see, after I click submit, above the "Submit Your Question" button there is just a red asterisk but I cannot see the captcha form.

Anyone have any ideas?

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Asti

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Oct 26, 2022 11:50 am

(@asti)

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Joined: 8 years ago

Hi @michael-2,

Please leave an example URL to allow us to check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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michael

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Oct 26, 2022 4:23 pm

(@michael-2)

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Looks like it is working now. Sorry and Thanks!

I have one more related question on the form. I tried to make a custom HTML field, but the data that is input into that field is not saved. Is there any way to make sure the data from a field like that is saved?

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michael

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Oct 26, 2022 4:26 pm

(@michael-2)

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Hi I found out how to reproduce the bug with Captcha. Check here please:

https://www.soloyal.co/community

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Asti

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Oct 27, 2022 11:56 am

(@asti)

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Posted by: @michael-2

I have one more related question on the form. I tried to make a custom HTML field, but the data that is input into that field is not saved. Is there any way to make sure the data from a field like that is saved?

Could you please try to explain using some screenshots?

Hi I found out how to reproduce the bug with Captcha. Check here please: https://www.soloyal.co/community

We don't see the ReCAPTCHA field at all. Please watch this video: https://www.screencast.com/t/KpleRye5

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 11

michael

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Oct 27, 2022 12:03 pm

(@michael-2)

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Hi Asti - Thanks. I had to disable it, but I enabled it back now. Please check the page. I can not see it.

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Asti

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(@asti)

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Oct 27, 2022 12:14 pm

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michael

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@michael-2,

Please let us know on which device you've seen the issue.

We've checked it again and it works fine: https://www.screencast.com/t/YmK9BuymC

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 11

michael

Topic starter

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Oct 27, 2022 12:21 pm

(@michael-2)

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Joined: 4 years ago

I am on Google Chrome on a MacBook Air. It is strange... it comes and goes when I refresh the page. Here is a screen shot from right now. I see the red * again. Can you keep trying to refresh and go incognito, etc?