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Issue No indication of new comments after revisit

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Posts: 2
Topic starter
(@dimitris)
Active Member
Joined: 3 weeks ago

I am an administrator of a protected WordPress blog. The blog is a protected site with login-only access to predefined users.
We are using WPDiscuz as an commenting platform.
Live update works perfectly while being actively viewing the post page (comments appear in real-time, notification bubble works, and new comments turn green).
But when I revisit a post after some time, WPDiscuz doesn't indicate which comments are new — no green highlight, and no number in the notification bubble.
I have tried to change the settings of wpDiscuz, but I didn't fix it.
How to fix it?

Some screenshots with my current settings are attached.

Thank you in advance !

WPDiscuz settings p4
WPDiscuz settings p2
WPDiscuz settings p1
WPDiscuz settings p3

 


1 Reply
Asti
Posts: 8148
 Asti
Support
(@asti)
Illustrious Member
Joined: 8 years ago

Hi,

We don't find such an issue on our test websites. 

Please check for any console errors. You can do this by pressing F12 to open the developer tools, then navigate to the console tab. Any errors will be displayed there.


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