Hi,
your plugin is awsome.
I made this test:
- I've added a comment as a guest on a post on my website
- Always as a guest I've got an email to confirm my subscription and I clicked to confirm
- As admin I've got an email to moderate the comment
- I've approved and replied to this comment
If I check the mailbox I used as a guest I don't find any notification. I've checked also in the spam folder but no email found.
To resume: the emails sent to the admin user to notify a comment to be moderated are ok, apparently the emails sent to the guests are not working.
Is there any parameter I need to check ? Or could it depend on the SMTP server ?
Thank you in advance,
Francesco
Could you please leave some example URL to allow us to check the issue?Β
Hi,
you can use this url:
https://www.ecostili.it/ecobonus-110-il-decreto-attuativo-del-mise-bozza/
Thank you
I've just approved your comment.
ok, done.
Everything is working fine. We've received the email notification. See the screenshot below.
Β You'll just need to make sure you've confirmed the subscription. More info here:Β https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/subscription-and-user-following/#enable-subscription-confirmation-for-registered-users
ok, thank you.
I'll make another test.
The email address I used as a guest is a gmai address, is it possible that in some cases (for example gmail accounts) the email is managed correctly ? It's just my guess and, if yes, is probably not related with this plugin.
Hi,
thank you for your replies. I've just a small question: is it possible to add a title for the comment section as you can see in the screenshot ?
Sure, please read this FAQ: https://wpdiscuz.com/community/f-a-q/display-leave-a-reply-comment-header/
Here is explained how to insert a comment header text.Β
