[Solved] moderating comment doesn’t working

Could you please send the admin login details to info[at]gvectors.com email arddess? I'll ask the developers to check the issue for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

10 Replies

nimaes

(@nimaes)

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Sep 12, 2022 5:16 pm

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@asti Done

Asti

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(@asti)

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Sep 12, 2022 5:57 pm

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Please share the email subject here to allow us to easily find it.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

nimaes

(@nimaes)

Joined: 3 years ago

Active Member

Posts: 10

Sep 12, 2022 6:00 pm

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@asti nimaes1000[at]gmail.com

Asti

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(@asti)

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Sep 13, 2022 11:38 am

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I've already asked the developers to check the issue. Please wait a bit. I'll update this topic once I get a response from them.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8208

Sep 14, 2022 11:32 am

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This is a plugin conflict.

We have to ask you to create a dev/staging copy of your website in some sub-domain and send admin details to info[at]gvectors.com email address.

You can use Duplicator to create that site. It's too hard to check the issue on your live website.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

nimaes

(@nimaes)

Joined: 3 years ago

Active Member

Posts: 10

Sep 14, 2022 11:38 am

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@asti ok sure

Asti

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(@asti)

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Posts: 8208

Sep 14, 2022 11:41 am

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Please don't forget to let us know once the login details are sent.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

nimaes

(@nimaes)

Joined: 3 years ago

Active Member

Posts: 10

Sep 14, 2022 12:22 pm

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@asti i did setup a clone from my website, but the problem is , most of my plugins only works in 1 website because of their license. and the problem is solved in the cloned website but i don't know which one is making the problem. do you still need login details to find out?

Asti

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(@asti)

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Sep 14, 2022 12:24 pm

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Please deactivate those plugins one by one on the live website and check after each deactivation to find a problem maker.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

nimaes

(@nimaes)

Joined: 3 years ago

Active Member

Posts: 10

Sep 14, 2022 12:28 pm

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@asti i will try this again on the localhost and will let you know the result, i hope i can find the problem,

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nimaes

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Sep 15, 2022 3:45 am

(@nimaes)

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Joined: 3 years ago

i did some test on fresh WordPress and i found the problem, it was from Theme ,DigiLand . i did report this to the Theme developer to solve it.

thanks for your time and awesome support

1 Reply

Asti

Support

(@asti)

Joined: 8 years ago

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Posts: 8208

Sep 15, 2022 11:29 am