Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
hi, i want to approve the customers comment manually, I tried the option in WordPress setting but the comments still are getting automatic approve, here is a screenshot from my setting
my support request in the WordPress site
in short, i don't use anti-spam plugin, i do use wordfence , when i turn off the wpdiscuz my website work normal and comment need my approve, i used Health Check plugin to Troubleshooting my website, i turn all plugin and Theme enable and the problem was fixed but after turning Troubleshooting off the problem shows up again.
Could you please send the admin login details to info[at]gvectors.com email arddess? I'll ask the developers to check the issue for you.
I've already asked the developers to check the issue. Please wait a bit. I'll update this topic once I get a response from them.
This is a plugin conflict.
We have to ask you to create a dev/staging copy of your website in some sub-domain and send admin details to info[at]gvectors.com email address.
You can use Duplicator to create that site. It's too hard to check the issue on your live website.
@asti i did setup a clone from my website, but the problem is , most of my plugins only works in 1 website because of their license. and the problem is solved in the cloned website but i don't know which one is making the problem. do you still need login details to find out?
Please deactivate those plugins one by one on the live website and check after each deactivation to find a problem maker.
@asti i will try this again on the localhost and will let you know the result, i hope i can find the problem,
i did some test on fresh WordPress and i found the problem, it was from Theme ,DigiLand . i did report this to the Theme developer to solve it.
thanks for your time and awesome support
Thank you for letting us know.
We're going to mark this thread as resolved and close it. Feel free to open a new topic if you have further questions.
