wpDiscuz - WordPress Comment Plugin
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[Solved] Missing comment form on Page but not on Posts


TuxBoy
Posts: 4
Topic starter
(@tuxboy)
New Member
Joined: 2 years ago

Hello,

I'm having trouble getting the comment form to appear on the bottom of a page.  The form works fine on Posts, and I've double checked the settings so that it should work on any page (by default, as mentioned).

I've done everything recommended on https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/ , including disabling all plugins except wpDiscuz, and then deleting wpDiscuz and re-adding it.

I also disabled WP native AJAX functions, and tried disabling Combine/Minify JS and CSS files... to see if that would work.

I'm not sure what else to try in order to get the form to show up on my page (it should be at the bottom of https://tuxboy.net/free-software/).

Thanks in advance for your help!

BTW, I have another website (I'm moving the content from this site to TuxBoy) where the comment form works on the page: https://ourlegacymatters.com/johns-corner/free-software/.

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6 Replies
Asti
Posts: 4613
 Asti
Support
(@asti)
Support member
Joined: 4 years ago

Hi @tuxboy

For further support, please leave some screenshots of each point mentioned in the doc: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/

TuxBoy
Posts: 4
Topic starter
(@tuxboy)
New Member
Joined: 2 years ago

Hello Asti,

Thanks for your reply.  I've attached a list of plugins and turning them all off to see if wpDiscuz would work on a page. Here's a list (Tip 1),

tb plugin list

the wpDiscuz comments form (Tip 2),

tb dashboard comments form

 the WP discussions settings (Tip 3),

tb discussions settings

the WP discussions screen options (Tip 4),

tb discussions screen options

the "allow comments" checkbox on the Free Software page (also Tip 4),

tb free software page allow comments

and for Tip 5, I don't believe I have any custom post types (see list of plugins?). I don't think Formidable Forms counts as a post type, does it?

For Fix Tip 6, I'm using the Customizr theme (non-Pro version) at https://presscustomizr.com/ .

Also, here is an example of the wpDiscuz plugin working on one of my blog posts:

tb sample post with comments form

Thank you again for your help!

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 4613

ok @tuxboy, thank you for clarification. 

Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you. 

TuxBoy
Posts: 4
Topic starter
(@tuxboy)
New Member
Joined: 2 years ago

Hello Asti,

I sent the credentials as requested.

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 4613

@tuxboy,

We've found the reason for the issue. On your theme settings, the "Enable comments on pages" option was turned off, thus the comment form wasn't visible on the pages.

 

Enable comments on pages

 

TuxBoy
Posts: 4
Topic starter
(@tuxboy)
New Member
Joined: 2 years ago

Asti,

I am both grateful and embarrassed! Thank you for your help! You have an awesome product, which I will comment on!

 

~ TuxBoy

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