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We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Hi,
I have an issue where the icons to pin, close or notify are displaying twice. (See screenshot).
The other icon to manage the comment is displaying correctly but not clickable.
The website is in maintenance mode but I can give you access with an IP address.
Any idea what's causing this issue?
Thanks
Léa
@asti my website is in maintenance mode until next week but I can give you access with an IP address.
It looks like it's using SVG and Font awesome is disabled when inspecting the elements.
One of the active plugins/theme replaces the Font Awesome icons with SVG. You should deactivate the plugins/theme one by one and check after each deactivation to find a problem maker.
Hi @asti,
Thanks for your feedback. I've tried deactivating one by one, including the theme.
Cleared cache, refreshed the page and also tried in incognito mode
But couldn't find which one was causing this as the issue was still present.
Could you please send the admin login details? I'll ask the developers to check the issue for you?
@asti it seems that I'm not allowed to write a private message.
Can you please let me know where I can send the login details?
Thanks
The following there plugins and theme has the JS files that replaces the Font awesome to SVG. If you at once deactivate the plugins and switch to some other theme you'll not see the issue anymore.
- BlossomThemes Email Newsletter
- BlossomThemes Toolkit
- Delicious Recipes
@asti thanks for taking a look. I've contacted the Support team and will keep you posted. The SVG icons are needed for the plugins mentioned above so I'm wondering if there isn't a workaround not to replace Font Awesome to SVG specifically for wpdiscuz plugin.
Thanks
