Icons displaying twice and another icon not clickable

Could you please leave some example URL?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

9 Replies

lea.oh

(@lea-oh)

Joined: 5 years ago

Active Member

Posts: 5

Apr 26, 2021 7:52 pm

Translate ▼

@asti my website is in maintenance mode until next week but I can give you access with an IP address.

It looks like it's using SVG and Font awesome is disabled when inspecting the elements.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8211

Apr 27, 2021 1:47 pm

Translate ▼

One of the active plugins/theme replaces the Font Awesome icons with SVG. You should deactivate the plugins/theme one by one and check after each deactivation to find a problem maker.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

lea.oh

(@lea-oh)

Joined: 5 years ago

Active Member

Posts: 5

Apr 27, 2021 10:25 pm

Translate ▼

Hi @asti,

Thanks for your feedback. I've tried deactivating one by one, including the theme.

Cleared cache, refreshed the page and also tried in incognito mode

But couldn't find which one was causing this as the issue was still present.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8211

Apr 28, 2021 11:33 am

Translate ▼

Could you please send the admin login details? I'll ask the developers to check the issue for you?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

lea.oh

(@lea-oh)

Joined: 5 years ago

Active Member

Posts: 5

Apr 28, 2021 12:12 pm

Translate ▼

@asti it seems that I'm not allowed to write a private message.

Can you please let me know where I can send the login details?

Thanks

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8211

Apr 28, 2021 12:15 pm

Translate ▼

You can send it to info[at]gvectors.com email address.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8211

Apr 28, 2021 1:17 pm

Translate ▼

The following there plugins and theme has the JS files that replaces the Font awesome to SVG. If you at once deactivate the plugins and switch to some other theme you'll not see the issue anymore.

BlossomThemes Email Newsletter
BlossomThemes Toolkit
Delicious Recipes

Please contact the plugins support and ask them to remove the JS file that replaces the Font awesome to SVG.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

lea.oh

(@lea-oh)

Joined: 5 years ago

Active Member

Posts: 5

Apr 28, 2021 3:23 pm

Translate ▼

@asti thanks for taking a look. I've contacted the Support team and will keep you posted. The SVG icons are needed for the plugins mentioned above so I'm wondering if there isn't a workaround not to replace Font Awesome to SVG specifically for wpdiscuz plugin.

Thanks

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8211

Apr 28, 2021 3:26 pm

Translate ▼