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[Solved] How to override theme comments?

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How-to and Troubleshooting

Last Post by Asti 5 years ago

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superduperdan

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Mar 09, 2021 4:52 pm

(@superduperdan)

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Joined: 5 years ago

[#1801]

Howdy,

I have installed wpDiscuz with the addon Private Comments on my website. Only problem is my theme has it's own comment form for listing pages that I can't override. See screenshot #1 below. How can I override this? I have already enabled wpDiscuz for this post type.

Thanks!

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theme override

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Asti

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Mar 09, 2021 4:58 pm

(@asti)

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Joined: 8 years ago

@superdorx,

Please check the rest of the points mentioned in this doc: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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superduperdan

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Mar 09, 2021 7:50 pm

(@superduperdan)

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I went through all the points in the link you provided and I can confirm everything is setup. This post type already had comments integrated as you can see from my previous screenshot. Here is an example page here https://www.thewinecellars.ca/place/peller-estates/. Is there any further guides to assist me?

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Asti

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Mar 10, 2021 1:12 pm

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superduperdan

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@superdorx,

Are you sure the <?php comments_template() ?> WordPress function exists in the template files?

Please send the admin login details to info[at]gvectors.com email address, I'll ask the developers to check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 24

superduperdan

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Mar 10, 2021 3:25 pm

(@superduperdan)

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I emailed the login details. Thanks 🙂

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Asti

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(@asti)

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Mar 10, 2021 5:30 pm

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superduperdan

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@superdorx,

You should contact the theme support and ask them to use the <?php comments_template() ?> WordPress function exists in the template files. wpDiscuz can’t be loaded without the function.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 24

superduperdan

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Mar 10, 2021 5:50 pm

(@superduperdan)

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Will the support team that I emailed the admin login be able to do this for me?

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Asti

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(@asti)

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Mar 10, 2021 6:00 pm

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superduperdan

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@superdorx,

It'd be better if you contact theme developers with this.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

superduperdan

(@superduperdan)

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Posts: 24

Mar 10, 2021 6:18 pm

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Asti

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@asti

Thanks but I figured it out myself. There seems to be a new issue now. See my notes below. The support has logged in as admin on 3 separate times. Not sure what was done but I think it causes my posted comments to disappear. I didn't change anything.

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superduperdan

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Mar 10, 2021 6:05 pm

(@superduperdan)

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I think I figured it out. I inserted <?php comments_template() ?> it into one of the template files and I see it now. BUT there is an issue. The comments are now showing. Event after page refresh. See screenshot attached.

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superduperdan

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Mar 10, 2021 6:09 pm

(@superduperdan)

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I think your support team changed something. That's why it's not showing the posted comments. I just checked the blog post where it was working and same issue there. Can they revert changes please?