Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Users who are not logged in get the message “You Must Be Logged In To Comment” when trying to like a comment.
Many users have difficulty logging in, so don’t bother to like the comments.
Is there a way to disable the need for users to be logged in?
Hi @supertrooper,
You should enable the 'Allow Guests to Vote for Comments' option. You can find it in the Dashboard > wpDiscuz > Settings > Comment Thread Features admin page.
For further information, please visit: https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/comment-thread-features/#voting-liking-buttons
Hi @asti
The option 'Allow Guests to Vote for Comments' was already enabled but guests still receive the message that they have to login to vote.
How do I resolve this issue?
Please advise.
If the option is enabled you should not see such an ssue.
We've checked the option on our test websites it works fine.
Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue for you.
Thank you @supertrooper,
Please see how the wpDiscuz looks now:
We see you have a lot of JS errors on your website.
This kind of issue is usually caused by either conflict with other plugins or the active theme.
Please deactivate the plugins/theme one by one and check after each deactivation to find the problem maker.
Keep the cache plugins deactivated during this testing process
