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Issue [Solved] Please login to comment

11 Posts
2 Users
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Posts: 6
Topic starter
(@giuseppe-alongi)
Active Member
Joined: 1 week ago

Hi,

guest users can't comment, but previously they could. There is the text "Please login to comment".

Example:
https://www.ilpiacerediraccontare.it/2023/02/28/raccontate-una-storia-ispirandovi-al-dipinto-di-john-meyer/

"Allow guests to comment" is active and in discussion settings of WordPress "Users must be registered and logged in to comment" isn't active.

Which is the problem?

Schermata 2023 03 17 alle 21.00.14
Schermata 2023 03 17 alle 20.40.03
10 Replies
Asti
Posts: 5957
 Asti
Support
(@asti)
Illustrious Member
Joined: 5 years ago

Hi Giuseppe Alongi,

Please let us know if have you deleted the caches before checking. 

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9 Replies
(@giuseppe-alongi)
Joined: 1 week ago

Active Member
Posts: 6

@asti Hi Asti, thanks for your reply.

I already deleted the cache and, for a moment, deactivated also the plugin for the optimization.

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Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Illustrious Member
Posts: 5957

@giuseppe-alongi,

We don't find such an issue on our test websites. Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.

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(@giuseppe-alongi)
Joined: 1 week ago

Active Member
Posts: 6

@asti Hi Asti, thanks.

I see like the first screen, but before was like the second screen (is an example of another post from wayback machine).

Can you send me a screenshot to see how you see it?

Schermata 2023 03 20 alle 11.11.38
screen pdr
Reply
Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Illustrious Member
Posts: 5957

@giuseppe-alongi,

Please watch this video: https://www.screencast.com/t/em3jJvoR

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(@giuseppe-alongi)
Joined: 1 week ago

Active Member
Posts: 6

@asti Exactly, this is a problem. Because before was like the second image I sent in the last reply. How can I fix this problem?

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Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Illustrious Member
Posts: 5957

@giuseppe-alongi,

Please read my answer here: https://wpdiscuz.com/community/postid/20247/

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(@giuseppe-alongi)
Joined: 1 week ago

Active Member
Posts: 6

@asti Hi Asti, thanks.

I sent via email the login link.

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(@giuseppe-alongi)
Joined: 1 week ago

Active Member
Posts: 6

@asti Hi Asti,

we fixed the problem.

Reply
Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Illustrious Member
Posts: 5957

@giuseppe-alongi,

Could you please share what was the reason for the issue? 

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