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Issue [Solved] Guest avatar broken

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How-to and Troubleshooting

Last Post by AeroStar 3 years ago

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Posts: 5

ahorner

Topic starter

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Aug 03, 2023 11:18 pm

(@ahorner)

Active Member

Joined: 3 years ago

[#7537]

I have just installed wpDiscuz and I'm quite happy with it so far, however the guest avatar is broken and I can't work out why. Clearing the avatar cache has not helped.

Website URL

https://alexhorner.cc/fire-and-security/honeywell-galaxy-2-generic-cheap-prox-rfid-tags/

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15 Replies

Posts: 4

pimmy

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Aug 04, 2023 2:28 pm

(@pimmy)

Active Member

Joined: 3 years ago

I've same problem too.

1 Reply

Asti

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(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8300

Aug 04, 2023 3:17 pm

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pimmy

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@pimmy,

Open your own support topic and leave the URL where we can see the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 8300

Asti

Support

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Aug 04, 2023 3:17 pm

(@asti)

Illustrious Member

Joined: 8 years ago

@ahorner,

Please try to deactivate the Cloudflare CAPTCHA, delete all caches and check again.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

6 Replies

ahorner

(@ahorner)

Joined: 3 years ago

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Posts: 5

Aug 04, 2023 3:21 pm

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Asti

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@asti Hi there,

This has now been completed (as you'll see in the site) but has unfortunately had no effect

Thanks

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8300

Aug 04, 2023 3:36 pm

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ahorner

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@ahorner,

Please navigate to the Dashboard > Settings > Discussion admin page and choose some other value for the avatar in the "Default Avatar" section.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

ahorner

(@ahorner)

Joined: 3 years ago

Active Member

Posts: 5

Aug 04, 2023 3:39 pm

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Asti

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@asti Hi,

I have completed this and cleared the cache again to no effect,

Thanks

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8300

Aug 04, 2023 3:41 pm

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ahorner

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@ahorner,

Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

ahorner

(@ahorner)

Joined: 3 years ago

Active Member

Posts: 5

Aug 04, 2023 3:41 pm

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Asti

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@asti I'll have to do that later, thank you

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8300

Aug 04, 2023 3:42 pm

Reply to

ahorner

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@ahorner,

Please share the email subject here once the email is sent.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 144

AeroStar

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Aug 06, 2023 10:45 pm

(@aerostar)

Estimable Member

Joined: 6 years ago

Yep, we're having the same issue. Started recently.

This is not a website issue, rather a gravatar server issue.

Your plugin will have to use another Guest Gravatar URL. Changing the Gravatar in Dashboard > Settings > Discussion does not help since the native WordPress comments template does not use a Gravatar for guests, only your plugin does.

Kindly review and provide a fix.

Thank you!