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Question [Solved] Guess can't see comments
How-to and Troubleshooting
(@jetberrocal)
Active Member
Joined: 3 years ago
I am using wpDiscuz 7.5.4 Free on WP 6.2 with Theme "Freelancer Services"
I already try various themes including Twenty-Twenty-Two and Three but did not work either so came back to mention theme above. I already tried to turn off all plugins except wpDiscuz and W3 Total Cache, but still the guess could not see comments so I turn them back on.
The Form already has Yes to allow guess to see and comment.
(@asti)
Illustrious Member
Joined: 8 years ago
Hi @jetberrocal,
We don't find such an issue on our test websites. Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.
(@jetberrocal)
Active Member
Joined: 3 years ago
Hello Asti
What do you mean the admin login details? A user/password with admin privilage to my site?
(@asti)
Joined: 8 years ago
Illustrious Member
Posts: 8188
Apr 14, 2023 11:11 am
@jetberrocal,
Yes, that is. We need to see the reason for the issue on your website as it's something specific in your case.
(@asti)
Joined: 8 years ago
Illustrious Member
Posts: 8188
Apr 14, 2023 12:07 pm
@jetberrocal,
Your comments are under moderation so are not visible to guests. Once you approve the comments those will be visible to guests. Please watch this video: https://www.screencast.com/t/sIsCetlm
Please note the comments under moderation are available only for high-level users (admin, moderator, author) but not for subscribers, guests, etc.
(@jetberrocal)
Joined: 3 years ago
Active Member
Posts: 4
Apr 14, 2023 2:45 pm
@asti
Thank you very much for your help. I did not saw that detail in the documentation.
On a side question, can I add a note on the Comment section describing that behavior to the guest user?
(@jetberrocal)
Joined: 3 years ago
Active Member
Posts: 4
Apr 14, 2023 4:08 pm
I found a way to add notes. I edited the Comment Form and added an [HTML field] with the "note"
(@asti)
Joined: 8 years ago
Illustrious Member
Posts: 8188
Apr 15, 2023 8:21 am
@jetberrocal,
Good solution, but there is another one I want to let you know about.
You can also use the wpdiscuz_comment_form_before hook. More info here: https://wpdiscuz.com/docs/codex/actions/wpdiscuz_comment_form_before/