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Question [Solved] Guess can't see comments

✦ Summarize Topic

How-to and Troubleshooting

Last Post by Asti 3 years ago

8 Posts

2 Users

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Posts: 4

jetberrocal

Topic starter

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Apr 13, 2023 9:59 pm

(@jetberrocal)

Active Member

Joined: 3 years ago

[#7283]

I am using wpDiscuz 7.5.4 Free on WP 6.2 with Theme "Freelancer Services"

I already try various themes including Twenty-Twenty-Two and Three but did not work either so came back to mention theme above. I already tried to turn off all plugins except wpDiscuz and W3 Total Cache, but still the guess could not see comments so I turn them back on.

The Form already has Yes to allow guess to see and comment.

Website URL

https://chemvirtual.com/2023/03/21/comentarios/

Topic Tags

allow guess comment

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Posts: 8244

Asti

Support

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Apr 14, 2023 11:25 am

(@asti)

Illustrious Member

Joined: 8 years ago

Hi @jetberrocal,

We don't find such an issue on our test websites. Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 4

jetberrocal

Topic starter

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Apr 14, 2023 3:09 pm

(@jetberrocal)

Active Member

Joined: 3 years ago

Hello Asti

What do you mean the admin login details? A user/password with admin privilage to my site?

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Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8244

Apr 14, 2023 3:11 pm

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jetberrocal

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@jetberrocal,

Yes, that is. We need to see the reason for the issue on your website as it's something specific in your case.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8244

Apr 14, 2023 4:07 pm

Reply to

Asti

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@jetberrocal,

Your comments are under moderation so are not visible to guests. Once you approve the comments those will be visible to guests. Please watch this video: https://www.screencast.com/t/sIsCetlm

Please note the comments under moderation are available only for high-level users (admin, moderator, author) but not for subscribers, guests, etc.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

jetberrocal

(@jetberrocal)

Joined: 3 years ago

Active Member

Posts: 4

Apr 14, 2023 6:45 pm

Reply to

Asti

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@asti

Thank you very much for your help. I did not saw that detail in the documentation.

On a side question, can I add a note on the Comment section describing that behavior to the guest user?

jetberrocal

(@jetberrocal)

Joined: 3 years ago

Active Member

Posts: 4

Apr 14, 2023 8:08 pm

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jetberrocal

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I found a way to add notes. I edited the Comment Form and added an [HTML field] with the "note"

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8244

Apr 15, 2023 12:21 pm

Reply to

jetberrocal

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@jetberrocal,

Good solution, but there is another one I want to let you know about.

You can also use the wpdiscuz_comment_form_before hook. More info here: https://wpdiscuz.com/docs/codex/actions/wpdiscuz_comment_form_before/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.