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Compatibility issue with IE11

✦ Summarize Topic

How-to and Troubleshooting

Last Post by Bale 5 years ago

3 Posts

2 Users

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Posts: 22

Bale

Topic starter

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Sep 19, 2020 4:38 pm

(@bale)

Eminent Member

Joined: 5 years ago

[#882]

Hello Asti (wpDiscuz),

It's me again, I hope you are doing well.

My site is using wpDiscuz plugin, and when I open it with Internet Explorer 11 (IE11), wpDiscuz comment box does not appear.

I have four internet browsers on my computer, which are Chrome, IE11, Firefox, and Opera.

There is no issue with other browsers.

Note that I had already switched off all other plugins, only wpDiscuz plugin was enabled, cookies and caches were cleared. However, the comment box still did not appear with IE11.

Is there any compatibility issue on running wpDiscuz plugin under IE11?

Kindly advice and thanks in advance!

Topic Tags

incompatibility comment box

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Posts: 8210

Asti

Support

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Sep 19, 2020 5:19 pm

(@asti)

Illustrious Member

Joined: 8 years ago

Hi@bale,

Unfortunately, Internet Explorer does not support the Quill editor. If you want to use IE11 you should disable the editor in the plugin settings.

More details here: https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/comment-form/#load-rich-editor

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

1 Reply

Bale

(@bale)

Joined: 5 years ago

Eminent Member

Posts: 22

Sep 19, 2020 5:37 pm

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Asti

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Hello @asti,

Although the dialogue box looks a bit ugly now, it works under IE11.

Message Box under IE11 after disable quill editor

I am quite surprised that IE11 is outdated if compared with Chrome, Firefox, and Opera.

Just a suggestion that this would be great if wpDiscuz can have a function to automatically turn off the Quill editor if the site is opened with IE11.

Thanks again, and have a great weekend!