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[Solved] Comments not loading unless show "oldest" & "newest" button is clicked

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Posts: 7
Topic starter
(@farouq11)
Active Member
Joined: 2 years ago

Hello, I am running into a basic issue where the comments are not displaying unless a student clicks show newest or oldest dropdown button. 

I have tried deactivating all plugins and activating them again one by one to see if it was a plugin issue but that did not resolve the problem. 

image

Also, the comment pagination type is set as "Load all comments". 

Any insights and assistance is greatly appreciated. Thank you

 

 

4 Replies
Asti
Posts: 7105
 Asti
Support
(@asti)
Illustrious Member
Joined: 6 years ago

Please leave some example URL to allow us to check the issue. 

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Posts: 7
Topic starter
(@farouq11)
Active Member
Joined: 2 years ago

Hi Asti, unfortunately, the comment not showing seems to be only an issue associated with learndash lessons and posts. I cannot share a url since the course is set on private (a student has to login). 

As you can see in the figure, the comments do not show by default under a learndash lesson. 

image

I have followed the following steps described in this post: 

https://wpdiscuz.com/community/f-a-q/how-to-enable-wpdiscuz-on-learndash/

 

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Posts: 7
Topic starter
(@farouq11)
Active Member
Joined: 2 years ago

Issue resolved by simply checking the following: 

image
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1 Reply
Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 7105

Thank you for letting us know. Glad to hear that the issue is solved.

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