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[Solved] Comments do not work for Guests, but for Admin they do


AEVORAX
Posts: 5
Topic starter
(@aevorax)
Active Member
Joined: 1 year ago

As an admin, I am able to comment without issues. However, a Guest cannot comment. A red bar appears on the top right corner without any error message display. See attachment. The website is not designed to Log In in the first place, so all visitors are Guests. Comment as Guest activated in Wordpress. Plugin and WP Up To Date. Many thanks in advance.

Allowance on new posts
Error Screen as Guest

 

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6 Replies
Asti
Posts: 3943
 Asti
Support
(@asti)
Support member
Joined: 4 years ago

Hi @aevorax,

Please leave some example URL to allow us to check the issue. 

AEVORAX
Posts: 5
Topic starter
(@aevorax)
Active Member
Joined: 1 year ago
1 Reply
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3943

@aevorax,

There is some security plugin that caused the issue. Please deactivate all security plugins, delete all caches and check again. If you have the MOJO Marketplace plugin installed at first deactivate that plugin and check again. 

Please read this support topic:  https://wordpress.org/support/topic/error-blocked-as-suspected-bot/

AEVORAX
Posts: 5
Topic starter
(@aevorax)
Active Member
Joined: 1 year ago

Thanks for your feedback. I conducted the necessary changes. However, it still does not seem to work. I do not use MOJO Marketplace plugin. Please find below the list of my remaining active plugins.

Active Plugins 1
Active Plugins 2

 

Asti
Posts: 3943
 Asti
Support
(@asti)
Support member
Joined: 4 years ago

Hi @aevorax,

Please read this post: 

If you see “Blocked as suspected bot”, it is caused by Bluehost or Mojo Marketplace plugins. Solution: you can temporarily disable these plugins or better contact your hosting provider Bluehost to get help.

https://wordpress.com/forums/topic/cant-post-a-comment-blocked-as-suspected-bot/#post-3142644

1 Reply
AEVORAX
(@aevorax)
Joined: 1 year ago

Active Member
Posts: 5

@asti

Yes. Bluehost Plugin caused the problem. Many thanks for your help!

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