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Question How to auto-subscribe to always get email notifications for ALL comments and replies?

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(@grahambargeron)
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Joined: 1 week ago

Hello! For our use-case, we are needing our admin to get email notifications for all comments and replies for all WPDiscuz instances on the website. I believe this is currently possible if the user manually selects that they want to subscribe to a thread, correct? If that's true, how can we auto-subscribe the admin(s) to every comment thread?

Thanks for your help!

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Asti
Posts: 7149
 Asti
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(@asti)
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Joined: 6 years ago

The wpDiscuz only sends email notifications only if the user is subscribed using one of the ways described here: https://wpdiscuz.com/community/f-a-q/wpdiscuz-subscription/

Β 

The "Email me whenever Anyone posts a comment" WordPress (core) native option sends the notification to the website administrator email and the current post author.Β 

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(@grahambargeron)
Joined: 1 week ago

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Posts: 2

@asti Thanks so much for the response!

Β 

That was my thinking too, that the core/native option in Wordpress "Email me whenever anyone posts a comment" would solve what we're going after here, but it doesn't look like that's happening.

We currently have this option selected:

Screenshot 2024 04 25 at 8.35.46β€―AM

But don't receive any notification beyond the initial comment that was posted on the page.

Could wpDiscuz be overriding any of this core functionality, perhaps?

Alternatively, is there a hook we can implement to auto-subscribe the site administrators to every comment + response published through wpDiscuz?

We really appreciate your help! Thanks again.

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Asti
 Asti
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(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 7149

@grahambargeron,

wpDiscuz sends notifications when users, including regular users and admins, subscribe. More info about wpDiscuz subscription types is described here: https://wpdiscuz.com/community/f-a-q/wpdiscuz-subscription/#post-14504

However, you might want to explore other plugins for admin subscription functionalities. Additionally, I've found this article, it might be helpful for you: https://www.wpbeginner.com/wp-tutorials/how-to-manage-wordpress-comment-notification-emails/

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