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Commenting Not Working.. WC Invalid Field

✦ Summarize Topic

How-to and Troubleshooting

Last Post by Asti 6 years ago

12 Posts

4 Users

1 Reactions

3,778 Views

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Usman

(@usman)

Posts: 4

Active Member

Topic starter

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[#401]

Hello, i have been using wpDiscuz plugin for almost a year without any problems experienced whatsoever.. now since yesterday i noticed that visitors are no longer commenting on the site. when i try to post comments this is the error its giving:

{"code":"wc_invalid_field"}

although there is no error in the wp dashboard.. everything is ok... this seems to be appearing after the latest update..

prompt help will be appreciated,

thank you

Posted : 17/06/2020 3:46 am

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Tom

(@tomson)

Posts: 512

Honorable Member Support

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Hi @usman,

Please list all plugins you're currently using.

In the meantime disable all security and antispam plugins and test it.

Posted : 17/06/2020 8:33 am

Usman

(@usman)

Posts: 4

Active Member

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@tomson

no new plugin has been installed.. the plugins were working flawlessly with wpDiscuz for like a year.. the problem persists after disabling the anti-spam plugins. perhaps the issue appears after the recent upgrade to 7.0.3

Posted : 17/06/2020 2:59 pm

Tom

(@tomson)

Posts: 512

Honorable Member Support

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@usman,

Please go to the WPBruiser plugin settings and disable it for comments. Then delete all caches and test it again.

Posted : 17/06/2020 3:11 pm

Usman

(@usman)

Posts: 4

Active Member

Topic starter

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@tomson done... it was WpBruiser.. disabling comment protection solved the issue... but both WpDiscuz and WpBruiser have been working together for quite some time (almost a year) only since last couple of days the problems were raised.

however Bruiser effectively block spam comments so perhaps we will be needing an alternate for that.

Thank you

Posted : 17/06/2020 5:58 pm

LMM reacted

Asti

(@asti)

Posts: 8257

Illustrious Member Support

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Hi @usman,

Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 18/06/2020 11:37 am

LMM

(@lmm)

Posts: 3

New Member

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@usman I have the exact same problem and it goes away after disabling wp bruiser. However wpbrusier is a good plugin and I'd like to keep both around.

Posted : 22/06/2020 8:11 am

Asti

(@asti)

Posts: 8257

Illustrious Member Support

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@lmm,

Please navigate to Dashboard > WPBruiser > WordPress tab, find and uncheck the "Protect Comments Form" option.

Then delete all caches and check again. Please don't forget to press CTRL+F5 (twice) on the frontend before checking.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 22/06/2020 12:15 pm

LMM

(@lmm)

Posts: 3

New Member

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@asti Yes that works. But I WANT to use wpbruiser to protect my comments. I should be able to use both like I was doing before.

Posted : 22/06/2020 12:38 pm

Asti

(@asti)

Posts: 8257

Illustrious Member Support

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@lmm,

You can use the wpDiscuz built-in Google reCAPTCHA to enable the comment protection. More info here:

https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/google-recaptcha/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 22/06/2020 12:51 pm

LMM

(@lmm)

Posts: 3

New Member

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@asti I get you but that's just a workaround and increases my page size. Can this not be fixed like it was before?

Posted : 22/06/2020 1:25 pm

Asti

(@asti)

Posts: 8257

Illustrious Member Support

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@lmm,

Yes, it'll be fixed in the next update (no ETA).

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 22/06/2020 5:18 pm