Question -
Hi, The wp discuz form is not working properly on my website.
Kindly help, I have attached the screenshot. It is not showing the form such as Name, email, comment section.
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Jul 02, 2024 10:25 pm
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Jul 02, 2024 10:44 pm
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Please check the points mentioned in this doc and leave some feedback on each point: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/
Jul 03, 2024 9:59 pm
Hi Asti,
I have checked everything. Nothing works.
Jul 03, 2024 10:01 pm
Here is the page url, where you can see the issue.
https://goatmetrics.com/boxing/
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Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue for you.
Jul 05, 2024 2:38 am
Logins sent via email from web.navdeep2017@gmail.com
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We don't find an email from you. Please check and make sure you've sent the email to the correct email address (mentioned here).
Jul 05, 2024 10:18 pm
I have emailed again at info@gvectors.com
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Jul 06, 2024 11:29 pm
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@asti I have changed,Kindly have a look now.
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Now everything is fine. I've already asked the developers to check the issue. I'll update this topic once I get a response from them.
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We have to ask you to create a dev/staging copy of your website in some sub-domain and send admin details to info[at]gvectors.com email address.
You can use Duplicator to create that site. It's too hard to check the issue on your live website.
Jul 10, 2024 12:06 am
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@asti Sent
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Hi,
The issue is fixed on your staging website. Somehow the comment_status was closed on your website. The developers have added the custom code in your active theme functions.php file. You'll need to insert it in the functions.php file.
Then add the CSS code in the "Custom CSS Code" textarea.
div#comments{display:block!important;}
Jul 11, 2024 11:27 pm
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@asti Yes It works but.
Thanks for submitting the comment is always showing here. It should show only after when the user added a comment.
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You've added the section using custom code, so the issue is related to that custom code. You should check the code and make sure it's correct.
Alternatively, you can use the built-in wpDiscuz "Redirect First Comment To" option. More information can be found here: https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/general-settings/#redirect-first-comment-to
Jul 13, 2024 1:46 am
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@asti But the custom code section is used only for adding shortcode. Before it was using same thing, and the form is working good "Whithout showing -Thanks for submitting your comment" all time.
Please have a look again and fix it.
Jul 17, 2024 9:46 am
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@asti I am waiting for your reply.
Apart from that, I need to know when I can setup the role permission, I want that only members can comment using this form, if another user try to fill the form then "Login" or "Register" option should show.
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Jul 20, 2024 8:52 am
[wpdiscuz_comments] I am using this shortcode
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I mean the custom code you used for displaying the "Thanks for submitting your comment" message.
Jul 22, 2024 9:15 am
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@asti [wpdiscuz_comments] I only used this code, everything is automatically coming.
Before "Thanks for submitting your comments" was not showing everytime, It was only showing when customer submit the comments.
Now after your development team added some code in function.php, It is showing regularly. Kindly fix that glitch.
Jul 22, 2024 2:27 pm
Before "Thanks for submitting your comments" was not showing everytime, It was only showing when customer submit the comments.
wpDiscuz doesn't have such a feature. This is done through custom code. We need to know what code you have used.
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