Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Please send the admin login details to info[at]gvectors.com email address. The developers will check the issue and let you know how you can solve it.Â
Done.
Thanks
Thank you @guy-behar,
We've just checked your website. One of the active plugins or theme has the following working logic. It always gets the global post id (in your case the post ID is 3580), so this cause the issue.
This is not a wpDiscuz plugin for sure. you'd need to find the problem maker by deactivating the plugins/theme one by one and checking after each deactivation.
Keep cache plugin deactivated during this process. Once you find the problem maker, contact the plugin/theme support forum and ask them to solve the issue. Â
Thank you
One Question before going thru this
How do you explain that if i use any Wordpress/Elementor post meta widgets They show the right number of comments?
If thing are the way you described - should't it be a cross website problem.
It seem to occur only in wpDiscuz.
By the way - You have a great support. one of the best!
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Thanks
Guy
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The comments are correctly being displayed under each post, so the count is saved correctly in the database. As far as wpDiscuz gets the global post id for displaying the count it gets the wrong count. Issue explanation:
One of the active plugins or theme has the following working logic. It always gets the global post id (in your case the post ID is 3580), so this cause the issue.
As far as this is your live website we cannot make any tests to find a problem maker. If you create a dev/staging copy of your website, we'll help you to find it.
