Hi,
on all our pages we have the comment count of 8, regardless of whether there are actually 0 or 200 commens on a page. An example can be found here: https://www.backenmachtgluecklich.de/rezepte/protein-waffeln.html
How can I enable those counts to be in-sync with the actual comment count?
thanks a lot
Jan
Hi@wiwimaster,
This could be a cache issue. Please delete your website caches and press CTRL+F5 (twice) on the frontend.
Hi @asti
I cleaned all WP Rocket caches & Cloudflare caches and reloaded the page with a complete reload. However, the count "8" remains on all pages the same.
What else could this cause?
thanks
Jan
We'll need to admin login details again. Could you please send it again?
Please open a plugin editing feature, to allow the developers to check the issue.
More info in this article: https://www.ionos.com/community/websites-ecommerce/wordpress/activate-wordpress-theme-and-plug-in-editor/
The issue comes from the "BMG zuletzt aktualisiere Beiträge" widget you're using. It messes the post id, thus it always displayed the same comment count.
wpDiscuz uses the WordPress native (core) get_comments_number() function and as far as the widget changes the post object it messes the $post_id parameter in the function. Please contact the widget developers and let them know about the issue. They'll better know how to fix the issue.
More info about the function you can find here: https://developer.wordpress.org/reference/functions/get_comments_number/
thanks, that's interesting to see. I'll reach out to them, thanks a lot for investing the time to dig up that issue.
Best
Jan
@asti quick update on this topic - adding a simple wp_reset_postdata(); at the end of the interfering widget solved this problem, and the comment count is now displayed properly.
thanks again for the world-class support!!
Best
Jan
Thank you @wiwimaster,
We really appreciate you, taking time and share the information.
