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[Solved] Changes to comments form not reflected in website

How-to and Troubleshooting

Last Post by spmchugh78 5 years ago

9 Posts

2 Users

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Posts: 6

spmchugh78

Topic starter

Dec 10, 2020 11:53 am

(@spmchugh78)

Active Member

Joined: 5 years ago

Whenever I add new fields or checkboxes to my comments form in WordPress, the changes aren't reflected on my site. I've tried caching but to no avail.

Topic Tags

comments form changes not updating

8 Replies

Posts: 8075

Asti

Support

Dec 10, 2020 11:59 am

(@asti)

Illustrious Member

Joined: 8 years ago

@spmchugh78,

We don't see such an issue on our test websites. Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 6

spmchugh78

Topic starter

Dec 10, 2020 12:29 pm

(@spmchugh78)

Active Member

Joined: 5 years ago

Thanks for getting back to me. Do you mean my admin login details for WordPress to access my website?

6 Replies

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8075

Dec 10, 2020 12:31 pm

Reply to

spmchugh78

@spmchugh78,

yes, we'll need to check it on your website.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

spmchugh78

(@spmchugh78)

Joined: 5 years ago

Active Member

Posts: 6

Dec 10, 2020 12:38 pm

Reply to

Asti

@asti

I've just sent the admin details.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8075

Dec 10, 2020 12:40 pm

Reply to

spmchugh78

@spmchugh78,

You've forgotten to include your website URL in the email content. Please send it as well.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

spmchugh78

(@spmchugh78)

Joined: 5 years ago

Active Member

Posts: 6

Dec 10, 2020 12:43 pm

Reply to

Asti

@asti

Sorry about that. I've just sent an email with the url.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8075

Dec 10, 2020 12:51 pm

Reply to

spmchugh78

Thank you @spmchugh78,

Everything is correct. No issues found. Please watch the video below: https://www.screencast.com/t/6T7yKH9V

Simply the name, email and website fields are nor visible for logged-in users. If you try to check via guest those fields will be visible. In the case of the GDPR ( AgreementCheckbox), you should enable the "Display for Registered Users:" checkbox.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.