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[Solved] Changes to comments form not reflected in website

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How-to and Troubleshooting

Last Post by spmchugh78 5 years ago

9 Posts

2 Users

1 Reactions

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spmchugh78

(@spmchugh78)

Posts: 6

Active Member

Topic starter

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[#1423]

Whenever I add new fields or checkboxes to my comments form in WordPress, the changes aren't reflected on my site. I've tried caching but to no avail.

Posted : 10/12/2020 3:53 pm

Topic Tags

comments form update issue

Asti

(@asti)

Posts: 8262

Illustrious Member Support

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@spmchugh78,

We don't see such an issue on our test websites. Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 10/12/2020 3:59 pm

spmchugh78

(@spmchugh78)

Posts: 6

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Thanks for getting back to me. Do you mean my admin login details for WordPress to access my website?

Posted : 10/12/2020 4:29 pm

Asti

(@asti)

Posts: 8262

Illustrious Member Support

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@spmchugh78,

yes, we'll need to check it on your website.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 10/12/2020 4:31 pm

spmchugh78

(@spmchugh78)

Posts: 6

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@asti

I've just sent the admin details.

Posted : 10/12/2020 4:38 pm

Asti

(@asti)

Posts: 8262

Illustrious Member Support

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@spmchugh78,

You've forgotten to include your website URL in the email content. Please send it as well.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 10/12/2020 4:40 pm

spmchugh78

(@spmchugh78)

Posts: 6

Active Member

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@asti

Sorry about that. I've just sent an email with the url.

Posted : 10/12/2020 4:43 pm

Asti

(@asti)

Posts: 8262

Illustrious Member Support

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Thank you @spmchugh78,

Everything is correct. No issues found. Please watch the video below: https://www.screencast.com/t/6T7yKH9V

Simply the name, email and website fields are nor visible for logged-in users. If you try to check via guest those fields will be visible. In the case of the GDPR ( AgreementCheckbox), you should enable the "Display for Registered Users:" checkbox.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 10/12/2020 4:51 pm

spmchugh78

(@spmchugh78)

Posts: 6

Active Member

Topic starter

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