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[Solved] Changes to comments form not reflected in website

9 Posts
2 Users
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Posts: 6
Topic starter
(@spmchugh78)
Active Member
Joined: 3 years ago

Whenever I add new fields or checkboxes to my comments form in WordPress, the changes aren't reflected on my site. I've tried caching but to no avail.

8 Replies
Asti
Posts: 6742
 Asti
Support
(@asti)
Illustrious Member
Joined: 6 years ago

@spmchugh78, 

We don't see such an issue on our test websites. Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue. 

Posts: 6
Topic starter
(@spmchugh78)
Active Member
Joined: 3 years ago

Thanks for getting back to me. Do you mean my admin login details for WordPress to access my website?

6 Replies
Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 6742

@spmchugh78,

yes, we'll need to check it on your website. 

(@spmchugh78)
Joined: 3 years ago

Active Member
Posts: 6

@asti

I've just sent the admin details. 

Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 6742

@spmchugh78,

You've forgotten to include your website URL in the email content. Please send it as well. 

(@spmchugh78)
Joined: 3 years ago

Active Member
Posts: 6

@asti

Sorry about that. I've just sent an email with the url.

Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 6742

Thank you @spmchugh78,

Everything is correct. No issues found. Please watch the video below:  https://www.screencast.com/t/6T7yKH9V

Simply the name, email and website fields are nor visible for logged-in users. If you try to check via guest those fields will be visible. In the case of the GDPR ( AgreementCheckbox), you should enable the "Display for Registered Users:" checkbox. 

(@spmchugh78)
Joined: 3 years ago

Active Member
Posts: 6

@asti

Thanks for dealing with this so quickly. Everything makes more sense to me now.

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