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Avatar Images Not Displaying and Small Comment Box

✦ Summarize Topic

How-to and Troubleshooting

Last Post by Asti 5 years ago

6 Posts

2 Users

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Posts: 3

maitpatni

Topic starter

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Nov 06, 2020 4:54 pm

(@maitpatni)

Active Member

Joined: 5 years ago

[#1292]

Hi,

I have been facing

these two issues with the plugin on my WordPress installation.

1. Avatar Images are not being displayed on desktop however they are displayed on mobile.

2. Comment box is very small in width for logged in users.

Please refer to the attached screenshot.

URL: https://thebroodle.com/xiaomi/how-to-install-mi-smart-security-camera-app-on-pc/

https://thebroodle.com/mobile-apps/how-to-build-an-app-without-code/

If anybody could help me with this.

Thanks a lot in advance.

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5 Replies

Posts: 8215

Asti

Support

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Nov 07, 2020 12:37 pm

(@asti)

Illustrious Member

Joined: 8 years ago

Hi@maitpatni,

1. Avatar Images are not being displayed on desktop however they are displayed on mobile.

We see the avatars are being displayed. Please watch the video below: https://www.screencast.com/t/uQhTENRp3

They are just not being loaded immediately. This may be caused by one of the active plugins you're using. Please try to deactivate the plugins one by one and check after each deactivation to find a problem maker.

2. Comment box is very small in width for logged in users.

Use the CSS code below:

.wpd-field-comment {
    width: 100%;
}
#wpdcom.wpd-layout-2 .wpd-form .wpd-form-foot {
    width: 100%;
}

Put the code in the Top Admin Bar > Customize > Additional CSS > "Additional CSS" textarea, save it, delete all caches and check again.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 3

maitpatni

Topic starter

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Nov 08, 2020 12:09 am

(@maitpatni)

Active Member

Joined: 5 years ago

Hi,

Thank you for your support. I applied the CSS and the box size is now absolutely fine. Thanks a lot.

However for my second issue, the images are not displayed, please refer to this screen record: https://prnt.sc/vfaifl

Images are being displayed on mobile but on desktop, they are not. Can this be an issue with the caching plugin? I am using WP Rocket.

Thank you.

3 Replies

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8215

Nov 09, 2020 11:57 am

Reply to

maitpatni

Translate ▼

@maitpatni,

They are just not being loaded immediately. This may be caused by one of the active plugins you're using. Please try to deactivate the plugins one by one and check after each deactivation to find a problem maker.

Have you tried the solution provided by me in the previous post?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

maitpatni

(@maitpatni)

Joined: 5 years ago

Active Member

Posts: 3

Nov 30, 2020 1:02 pm

Reply to

Asti

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@asti

Hi,

Sorry for the delayed response.

I tried deactivating all the plugins and activating them one by one, It came to this plugin "tagDiv Composer" which is causing the issue. This plugin came bundled with the Theme and is necessary for the theme to run. My WordPress theme is Newspaper 10.3.6.1 ( https://themeforest.net/item/newspaper/5489609 ). This is a very popular theme and it should not create this issue but I don't know why this is happening.

Can you provide any solution which I can do to fix this?

Thank you so much for all your help.

Regards,

Maitreya.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8215

Nov 30, 2020 1:36 pm

Reply to

maitpatni

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@maitpatni,

You should contact the "tagDiv Composer" plugin support and ask them to remove the specific class from the avatars in the comment section.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.