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Avatar Images Not Displaying and Small Comment Box
How-to and Troubleshooting
(@asti)
Illustrious Member
Joined: 8 years ago
Hi@maitpatni,
1. Avatar Images are not being displayed on desktop however they are displayed on mobile.
We see the avatars are being displayed. Please watch the video below: https://www.screencast.com/t/uQhTENRp3
They are just not being loaded immediately. This may be caused by one of the active plugins you're using. Please try to deactivate the plugins one by one and check after each deactivation to find a problem maker.
2. Comment box is very small in width for logged in users.
Use the CSS code below:
.wpd-field-comment {
width: 100%;
}
#wpdcom.wpd-layout-2 .wpd-form .wpd-form-foot {
width: 100%;
}
Put the code in the Top Admin Bar > Customize > Additional CSS > "Additional CSS" textarea, save it, delete all caches and check again.
(@maitpatni)
Active Member
Joined: 5 years ago
Hi,
Thank you for your support. I applied the CSS and the box size is now absolutely fine. Thanks a lot.
However for my second issue, the images are not displayed, please refer to this screen record: https://prnt.sc/vfaifl
Images are being displayed on mobile but on desktop, they are not. Can this be an issue with the caching plugin? I am using WP Rocket.
Thank you.
(@asti)
Joined: 8 years ago
Illustrious Member
Posts: 8205
Nov 09, 2020 7:57 am
@maitpatni,
They are just not being loaded immediately. This may be caused by one of the active plugins you're using. Please try to deactivate the plugins one by one and check after each deactivation to find a problem maker.
Have you tried the solution provided by me in the previous post?
(@maitpatni)
Joined: 5 years ago
Active Member
Posts: 3
Nov 30, 2020 9:02 am
@asti
Hi,
Sorry for the delayed response.
I tried deactivating all the plugins and activating them one by one, It came to this plugin "tagDiv Composer" which is causing the issue. This plugin came bundled with the Theme and is necessary for the theme to run. My WordPress theme is Newspaper 10.3.6.1 ( https://themeforest.net/item/newspaper/5489609 ). This is a very popular theme and it should not create this issue but I don't know why this is happening.
Can you provide any solution which I can do to fix this?
Thank you so much for all your help.
Regards,
Maitreya.
(@asti)
Joined: 8 years ago
Illustrious Member
Posts: 8205
Nov 30, 2020 9:36 am
@maitpatni,
You should contact the "tagDiv Composer" plugin support and ask them to remove the specific class from the avatars in the comment section.