[Solved] Wpdiscuz not working with bimber theme

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Do you have the plugin mentioned in this post installed on your website?

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whackter

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Jan 08, 2021 1:28 pm

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@asti Which plugin?

Asti

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(@asti)

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Jan 08, 2021 1:40 pm

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A plugin like online radio. In any case, this is a plugin/theme conflict for sure. You should deactivate the plugins one by one and check after each deactivation to find a problem maker.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

whackter

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Jan 08, 2021 2:39 pm

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@asti I checked after disabling every plugin still the issue didn't resolve. Please assist.

Asti

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Jan 08, 2021 2:54 pm

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Please leave some example URL.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
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whackter

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Jan 08, 2021 3:32 pm

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@asti Here you go: https://bardsread.com/your-favorite-short-story/#comments-section

Asti

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Jan 08, 2021 3:36 pm

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Please register some new user and send the user's login details to info[at]gvectors.com email address.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

whackter

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Jan 08, 2021 4:18 pm

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@asti The email is sent!

Asti

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Jan 09, 2021 12:26 pm

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Please let us know if you have done some customizations? For further support, please send the admin login details to allow us to debug the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

whackter

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Jan 09, 2021 12:47 pm

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@asti Kindly login with the same username and password which I emailed you. I've converted that to administrative account.

Asti

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Jan 09, 2021 1:35 pm

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We don't have access to the admin Dashboard. Could you please check one more time and make sure the user has the Administrator user role. Also if you have some cache plugins delete all caches.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

whackter

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Jan 11, 2021 7:10 pm

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@asti I've sent you another email. Kindly check.

whackter

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Jan 12, 2021 11:10 am

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@asti Did you manage to figure out the issue?

Asti

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Jan 12, 2021 2:59 pm

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The issue comes from the Snax plugin. On the regular post types, the wpDiscuz works fine.

You should contact the plugin support and ask them to solve the issue shown in the screenshot:

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

whackter

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Jan 13, 2021 4:27 pm

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@asti I asked the snax plugin support and they said this error is not breaking anything. It's how the plugin works.
Can you please help me fix it?

Thank you.

Asti

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Jan 13, 2021 4:32 pm

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To see if the plugin has relation to the issue or not, just deactivate the plugin, delete all caches and check again. Press CTRL+F5 on the frontend before checking.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

whackter

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Jan 13, 2021 6:48 pm

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Hi @asti,
The problem is still there. Can you login there and try to fix this issue as the default comment box is there in every post types but only wpDiscuz is having issue showing up on some post types.

Thank you.

Asti

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(@asti)

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Jan 14, 2021 1:36 pm

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The issue comes from the Snax plugin. Please watch the video below: https://www.screencast.com/t/ACpamUbj

Once the plugin is deactivated the wpDiscuz works fine.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

whackter

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Jan 14, 2021 9:00 pm

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@asti Is there any turn around or any custom code that can prevent WpDiscuz plugin from conflicting with snax plugin? If that can happen your plugin will become compatible with this theme and with snax plugin as well. Which will help other users like me also.

Please help me fix it.
Thank you.

Asti

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(@asti)

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Jan 15, 2021 12:43 pm

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The Snax has some conflict with your active theme. There were two comment forms on the page where the Snax has been loaded. Instead of unchecking the option (mentioned below), they used the CSS code for hiding one of the forms.

Our developers have fixed the issue by unchecking the "Display items comments on list view" option. It's located in the Dashboard > Settings > Snax > Formats > Lists tab.

This option should have been pointed to you by the Snax plugin support. They should have better known how to fix this issue and not just solve the issue by using CSS code. Anyway, now the issue is solved by our developers.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

whackter

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Jan 15, 2021 2:38 pm

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@asti Hi,

I checked that and it's working great! Thank you so much for the support and fixing this issue. You guys are truly the best

Asti

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Jan 15, 2021 2:38 pm

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We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

whackter

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Joined: 5 years ago

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Posts: 23

Jan 15, 2021 2:52 pm

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@asti Done 👍

Asti

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Jan 15, 2021 3:07 pm