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[Solved] Photos in old comments lost

Teocalli · 2020-06-19T17:10:56Z

Hi, My WPDiscuz Plugin seems to have just auto updated itself. I certainly did nothing! Anyway a by product of the change seems to be that all photos from older comments have disappeared. I used to have the Media Uploader add-on. Not very good that the photos have been lost as photos are pretty inherent to the site. How do I get them back?

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Plugin Update Issues

Last Post by Asti 6 years ago

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Teocalli

(@teocalli)

Posts: 12

Active Member

Topic starter

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@asti Missing photos in comments after upgrade

Posted : 22/06/2020 3:23 pm

Asti

(@asti)

Posts: 8259

Illustrious Member Support

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@teocalli,

The version of the media uploader addon is old, thus you don't see the button. The version of the add-on should be at least v. 7.0.0.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 22/06/2020 4:01 pm

Teocalli

(@teocalli)

Posts: 12

Active Member

Topic starter

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@asti But I have to pay $25 for that upgrade and I still don't know how WPDiscuz upgraded itself as I am the only admin that changes the site and I didn't do it! If I pay the $25 and upload it do you guarantee that old media items will display?

Posted : 22/06/2020 4:03 pm

Asti

(@asti)

Posts: 8259

Illustrious Member Support

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@teocalli,

I still don't know how WPDiscuz upgraded itself as I am the only admin that changes the site

You can downgrade the plugin and use the old version of the wpDiscuz.

Helpful article: https://managewp.com/blog/downgrading-wordpress-plugins

If I pay the $25 and upload it do you guarantee that old media items will display?

Yes, it'll work fine.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 22/06/2020 4:23 pm

Teocalli

(@teocalli)

Posts: 12

Active Member

Topic starter

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@asti OK thanks I've done the upgrade and run the regenerate and the old photos are back. Many thanks for the help.

Posted : 22/06/2020 4:25 pm

Asti reacted

Asti

(@asti)

Posts: 8259

Illustrious Member Support

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You're welcome.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 22/06/2020 4:26 pm

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