[Solved] No comments yet!! There is only a non-working wpDiscuz panel. How to fix ? 🙁

Hi,

I'm not sure if this will help you, but make sure you have configured your comments form properly by going to

Dashboard/WPDiscuz/Forms.

In there you must configure all the options and make sure you select the WordPress Post Types you wish to enable comments at etc.

Good luck!

@reqwe,

Also please leave some example URL to allow us to check the issue. Probably there are some js errors on your website. 

@asti

Did not help. Everything is arranged as it should in the settings.
Previously, wpDiscuz worked fine.
Another plugin - works fine. Everything works without plugins.
I double-checked everything. 🙁
An annoying problem ...

Alas, I can't show the site. While he is in secret.

Maybe the problem is due to the settings of the "WP Security" plugin

@asti In PM I can throw the site address - Not publicly.

@reqwe, 

Sure you can. Please pm me the login details, we will check it.

@asti  What data? Into my WP admin panel? Or just a link to the site?

@reqwe, 

Currently we need only the URL of your website. If the comment form is missing for the guests we'll also need some testing user's login details. 

@asti  I wrote to you in a personal..

@asti
Did you manage to find out something about my problem?
I'm going to buy a PRO version of your product. If it is not possible to restore the comments on my site, then I will have to look for other options; (
I don't understand all these problems with your plugin. I used to work (and with this topic), but now I'm bent over. You must try to make it tenacious so that such problems do not arise.

I am waiting for a response from the developers. Working comments are needed. I want to buy the PRO version of the plugin, but the plugin itself stopped working on the site. I don’t remember how long it takes, there was a break in using the site.

@reqwe,

This is a CSS conflict with the theme or other plugins:

Use the code below to solve it:

#wpdcom .wpd-form .wpdiscuz-textarea-wrap [id^=wpd-editor-wraper] {
    display: block !important;
}

Put the code in the Top Admin Bar > Customize > Additional CSS > "Additional CSS" textarea, save it, delete all caches and check again. Please don't forget to press Ctrl+F5 (twice) on the frontend before checking.

Please note: support team works from 6 am to 6 pm (GMT 0:00, London), we don’t work on Sundays.

@asti

I did everything as written, an ugly form for comments appeared (as in the screenshot) and the button began to click. But no comments are sent. 🙁 Maybe the code is wrong ??

I'll try to disable plugins ..

@asti

Deactivated all plugins except wpDiscuz. A comment form has appeared, messages are not sent as before.