No comments yet!! There is only a non-working wpDiscuz panel. How to fix ? Nothing comes out: ((((((
See the screen.
Dec 25, 2020 10:14 pm
23 Replies
Dec 25, 2020 10:48 pm
Hi,
I'm not sure if this will help you, but make sure you have configured your comments form properly by going to
Dashboard/WPDiscuz/Forms.
In there you must configure all the options and make sure you select the WordPress Post Types you wish to enable comments at etc.
Good luck!
Dec 26, 2020 7:31 am
Also please leave some example URL to allow us to check the issue. Probably there are some js errors on your website.Β
Dec 26, 2020 1:09 pm
Did not help. Everything is arranged as it should in the settings.
Previously, wpDiscuz worked fine.
Another plugin - works fine. Everything works without plugins.
I double-checked everything. π
An annoying problem ...
Alas, I can't show the site. While he is in secret.
Dec 26, 2020 1:17 pm
Dec 26, 2020 4:30 pm
@reqwe,Β
Currently we need only the URL of your website. If the comment form is missing for the guests we'll also need some testing user's login details.Β
Dec 26, 2020 5:40 pm
Dec 28, 2020 1:00 am
@asti
Did you manage to find out something about my problem?
I'm going to buy a PRO version of your product. If it is not possible to restore the comments on my site, then I will have to look for other options; (
I don't understand all these problems with your plugin. I used to work (and with this topic), but now I'm bent over. You must try to make it tenacious so that such problems do not arise.
Dec 26, 2020 1:12 pm
Maybe the problem is due to the settings of the "WP Security" plugin
Dec 28, 2020 1:04 am
I am waiting for a response from the developers. Working comments are needed. I want to buy the PRO version of the plugin, but the plugin itself stopped working on the site. I donβt remember how long it takes, there was a break in using the site.
This is a CSS conflict with the theme or other plugins:
Use the code below to solve it:
#wpdcom .wpd-form .wpdiscuz-textarea-wrap [id^=wpd-editor-wraper] {
display: block !important;
}
Put the code in the Top Admin Bar > Customize > Additional CSS > "Additional CSS" textarea, save it, delete all caches and check again.Β Please don't forget to press Ctrl+F5 (twice) on the frontend before checking.
Please note: support team works from 6 am to 6 pm (GMT 0:00, London), we donβt work on Sundays.
Dec 28, 2020 9:59 pm
I did everything as written, an ugly form for comments appeared (as in the screenshot) and the button began to click. But no comments are sent. π Maybe the code is wrong ??
I'll try to disable plugins ..
Dec 28, 2020 10:44 pm
Deactivated all plugins except wpDiscuz. A comment form has appeared, messages are not sent as before.
Β
Please navigate to Dashboard > wpDiscuz > Settings > General SettingsΒ admin page and disable the options mentioned below:
- Combine JS and CSS Files to Optimize Page Loading Speed
- Minify JS and CSS Files to Optimize Page Loading Speed
Dec 29, 2020 11:35 am
Disconnected, but everything remained the same.
The combination with adding code and without it also does not give a result.
π
Dec 29, 2020 11:43 am
True, different buttons have already begun to react (but not act) - add a file, etc. (option without code).
ok thank youΒ @reqwe, Now we clearly see the issue.Β
The issue comes from the jQuery version you're using. There are two jQuery libs loaded on your website. One of them is too old. Once you update the lib that comes from the following path it'll work fine
https://yandex.st/jquery/1.4.4/jquery.min.js
Dec 29, 2020 6:19 pm
How to update it? Where to insert these codes?
Can you write in more detail?
I don't understand this, but if you write it exactly, I will do it ..
We're also not sure. Probably it comes from the active theme. In any case, we'd suggest you contact active theme support and aks theme the jQuery version I've mentioned.Β
Jan 08, 2021 8:13 am
@asti
The removal of the code - "online radio" from the side column helped. I spoiled all plugins.
Jan 12, 2021 1:50 pm
Yes, everything is decided. Several plugins were interrupted by third-party online radio code in the side widget. I never would have thought that this is possible. It's a pity the online radio, it was fun to listen to, I had to delete it :))
