Hello team. After updating to the last WpDiscuz version we've got two issues.
1. If there are 0 comments the UI looks like no styles are applied at all:
2. Both fields - to write a comment and to reply a comment - are missing:
These are bugs on our live website. We have the comments working properly on our staging environment where everything is the same - plugins, code, permissions and of course all the WpDiscuz settings.
What I tried until now is:
- Compared all WpDiscuz settings with the ones on the staging website (where everything works);
1. Navigate to Dashboard > Comments > Forms admin page, edit the Default Form, just click on the "Update" button, then press Ctrl+F5(twice) on the website front-end.
2. Make sure you don't have old wpDiscuz template customization in the active WordPress theme /wpdiscuz/ folder. If you don’t have customized wpDiscuz template files, just ignore this.
If the steps don't help, please deactivate the wpDiscuz plugin, delete it, then try to search and install the plugin again.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
Please check the login details and make sure they are correct. We've just tried and were not able to login to your website.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
the issues were solved by our developers. Simply you needed to enable the comments for the classes.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
