Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Hi, after the upgrade of the plugin I cannot see the icons of the users and the author anymore.
Can you explain why?
https://beautydiary.it/crema-antirughe/
Thank you!
Hi @andr-barbieri,
Could you please navigate to Dashboard > wpDiscuz > Settings > General Settings Tab and disable the Avatar Cache option? Then delete all kinds of caches and check again.
@asti I've done it, but nothing changed. I'm running 7.0.3 version.
Can you help? Here some exapmples
Thank you very much
https://beautydiary.it/crema-antirughe/
https://beautydiary.it/crema-solare/
Hi Asti, I've done it but nothing happened.
I also performed:
Purge Expired Avatar Cachesand
Purge All Avatar Caches
Other ideas? Thank you.
One of the active plugins or the active theme adds lazy load on avatars. Actually it works, please watch the video below:
https://www.screencast.com/t/NaKTG2f1zRsu
However, it appears after some time. So, please try to find the problem maker by deactivation the plugins one by one.
@asti
I solved, the problem is the option "Initiate AJAX loading after page" in Comment Thread Displaying --> Comment List Loading Type.
If I change it with "Load with page" it solve the problem.
Maybe you want to check!
Thank you for the support!
