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Plugin Update Issues

Last Post by Asti 6 years ago

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Posts: 10

andr.barbieri

Topic starter

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Jun 14, 2020 1:40 pm

(@andr-barbieri)

Eminent Member

Joined: 6 years ago

[#362]

Hi, after the upgrade of the plugin I cannot see the icons of the users and the author anymore.
Can you explain why?

https://beautydiary.it/crema-antirughe/

Thank you!

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icons

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Posts: 8210

Asti

Support

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Jun 15, 2020 10:58 am

(@asti)

Illustrious Member

Joined: 8 years ago

Hi @andr-barbieri,

Could you please navigate to Dashboard > wpDiscuz > Settings > General Settings Tab and disable the Avatar Cache option? Then delete all kinds of caches and check again.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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andr.barbieri

(@andr-barbieri)

Joined: 6 years ago

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Posts: 10

Jun 18, 2020 10:36 am

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Asti

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@asti I've done it, but nothing changed. I'm running 7.0.3 version.
Can you help? Here some exapmples
Thank you very much

https://beautydiary.it/crema-antirughe/
https://beautydiary.it/crema-solare/

Posts: 10

andr.barbieri

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Jun 16, 2020 10:30 am

(@andr-barbieri)

Eminent Member

Joined: 6 years ago

Hi Asti, I've done it but nothing happened.
I also performed:
Purge Expired Avatar Cachesand
Purge All Avatar Caches

As you can see the icons do not show!
Other ideas? Thank you.

https://beautydiary.it/crema-solare/

3 Replies

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Jun 18, 2020 4:58 pm

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andr.barbieri

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@andr-barbieri,

One of the active plugins or the active theme adds lazy load on avatars. Actually it works, please watch the video below:

https://www.screencast.com/t/NaKTG2f1zRsu

However, it appears after some time. So, please try to find the problem maker by deactivation the plugins one by one.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

andr.barbieri

(@andr-barbieri)

Joined: 6 years ago

Eminent Member

Posts: 10

Jun 19, 2020 11:49 am

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Asti

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@asti
I solved, the problem is the option "Initiate AJAX loading after page" in Comment Thread Displaying --> Comment List Loading Type.

If I change it with "Load with page" it solve the problem.

Maybe you want to check!
Thank you for the support!

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Jun 19, 2020 12:17 pm

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andr.barbieri

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Just checked your website @andr-barbieri,

Now it works perfectly.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.