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Plugin Update Issues

Last Post by Asti 6 years ago

7 Posts

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andr.barbieri

(@andr-barbieri)

Posts: 10

Eminent Member

Topic starter

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[#362]

Hi, after the upgrade of the plugin I cannot see the icons of the users and the author anymore.
Can you explain why?

https://beautydiary.it/crema-antirughe/

Thank you!

Posted : 14/06/2020 1:40 pm

Topic Tags

icons

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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Hi @andr-barbieri,

Could you please navigate to Dashboard > wpDiscuz > Settings > General Settings Tab and disable the Avatar Cache option? Then delete all kinds of caches and check again.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 15/06/2020 10:58 am

andr.barbieri

(@andr-barbieri)

Posts: 10

Eminent Member

Topic starter

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Hi Asti, I've done it but nothing happened.
I also performed:
Purge Expired Avatar Cachesand
Purge All Avatar Caches

As you can see the icons do not show!
Other ideas? Thank you.

https://beautydiary.it/crema-solare/

Posted : 16/06/2020 10:30 am

andr.barbieri

(@andr-barbieri)

Posts: 10

Eminent Member

Topic starter

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@asti I've done it, but nothing changed. I'm running 7.0.3 version.
Can you help? Here some exapmples
Thank you very much

https://beautydiary.it/crema-antirughe/
https://beautydiary.it/crema-solare/

Posted : 18/06/2020 10:36 am

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@andr-barbieri,

One of the active plugins or the active theme adds lazy load on avatars. Actually it works, please watch the video below:

https://www.screencast.com/t/NaKTG2f1zRsu

However, it appears after some time. So, please try to find the problem maker by deactivation the plugins one by one.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 18/06/2020 4:58 pm

andr.barbieri

(@andr-barbieri)

Posts: 10

Eminent Member

Topic starter

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@asti
I solved, the problem is the option "Initiate AJAX loading after page" in Comment Thread Displaying --> Comment List Loading Type.

If I change it with "Load with page" it solve the problem.

Maybe you want to check!
Thank you for the support!

Posted : 19/06/2020 11:49 am

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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Just checked your website @andr-barbieri,

Now it works perfectly.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 19/06/2020 12:17 pm