Comments activity still not working after update

Could you please resend the admin login details to info[at]gvectors.com email address? The issue should already be fixed.

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We'd really appreciate if you leave a good review on the plugin page.
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Tak-mil

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Apr 03, 2022 7:32 am

(@tak-mil)

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I sent it again to info.... please fix this issue, this is really having bad impact on our website and our users are not happy...

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Asti

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(@asti)

Joined: 8 years ago

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Apr 04, 2022 12:05 pm

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Please check the login details and make sure the accesses are correct. Currently, the user doesn't have dashboard access.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Tak-mil

(@tak-mil)

Joined: 4 years ago

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Posts: 10

Apr 04, 2022 12:55 pm

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@asti Dear asti i just double-checked the user pass and you have full access (admin access) to the website and you should be able to have access to the dashboard. please let me know if you still have problem login

Asti

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(@asti)

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Apr 04, 2022 1:20 pm

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Now it's ok. Please wait a bit. I'll update this topic once the developers finish checking.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti

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(@asti)

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Apr 04, 2022 2:54 pm

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Could you please send us the password of the current user? Or let us reset his/her password?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Tak-mil

(@tak-mil)

Joined: 4 years ago

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Posts: 10

Apr 04, 2022 4:42 pm

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@asti You can create a test user yourself, then make a few comments on some pages and then approve them in the dashboard and then check his comment activity...

but i also created a test user for you and sent its user pass in an email to you on info@gvector....

Asti

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(@asti)

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Apr 04, 2022 5:48 pm

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This conflict is related to the membership plugin you're using. As far as this is your live website we can't make deep testing.

Please create a dev/staging copy of your website in some sub-domain, make sure the problem exists and send admin details to us. You can use Duplicator to create that site.

You can send it to info[at]gvectors.com email address.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Tak-mil

(@tak-mil)

Joined: 4 years ago

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Posts: 10

Apr 04, 2022 7:02 pm

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@asti Thank you very much for your feedback, I will try to do your instruction and will let you know afterward.

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Tak-mil

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Apr 25, 2022 9:45 am

(@tak-mil)

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I finally found the problem, the problem was from "show my content and settings". I turned it off and now the comments activity work again.

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Asti

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(@asti)

Joined: 8 years ago

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Posts: 8295

Apr 26, 2022 11:37 am