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[Solved] Comments activity not working for some users

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How-to and Troubleshooting

Last Post by Asti 4 years ago

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Posts: 5

lindas91

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Feb 11, 2022 12:07 pm

(@lindas91)

Active Member

Joined: 4 years ago

[#3688]

Hi,

The comments activity options for some users don't work and give this message: "No. data found!"

actually, the user has made more than 100 comments and you can find his comments on the comment section on the WordPress admin page. it's strange that he can not see his comments history/activity.

but other users have no problem. how can I fix this issue?

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Posts: 8300

Asti

Support

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Feb 11, 2022 12:28 pm

(@asti)

Illustrious Member

Joined: 9 years ago

@lindas91,

Please leave the example URL where we can see the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 5

lindas91

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Feb 11, 2022 12:45 pm

(@lindas91)

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Joined: 4 years ago

The website is in Farsi and you have to be a member to get in. anyway, I will include a picture of the error. if you still need access to the site, please let me know so I can give you admin access...

Screen Shot 2022 02 10 at 11.01.54 PM copy

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Asti

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(@asti)

Joined: 9 years ago

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Posts: 8300

Feb 11, 2022 12:50 pm

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lindas91

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@lindas91,

Yes, please send the accesses to info[at]gvectors.com email address.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

lindas91

(@lindas91)

Joined: 4 years ago

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Posts: 5

Feb 11, 2022 2:01 pm

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Asti

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@asti I sent admin access to your mail. thanks

Asti

Support

(@asti)

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Feb 11, 2022 3:54 pm

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lindas91

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@lindas91

There is a js code that adds http before each # symhol. Actually, the comments are there, but as far as the user has some number of comments and those are listed as pagination, the script adds http before the # so it messes the URL and it started to work with a problem.

You'll need to find the script that causes the issue. You should deactivate the plugins/theme one by one and check after each deactivation to find the problem maker one.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

lindas91

(@lindas91)

Joined: 4 years ago

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Posts: 5

Feb 11, 2022 4:02 pm

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Asti

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@asti Thank you for your feedback. appreciate it. i will try to follow your instructions.

lindas91

(@lindas91)

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Feb 13, 2022 6:17 am

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Asti

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@asti I did that and it seems wpDiscuz media uploader causing this problem. there is a conflict between wpdiscuz and wpmedia uploader and this causes the users not able to see their comment activity. how can I fix that now?

Mark

(@mark)

Joined: 5 years ago

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Feb 15, 2022 2:18 pm

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lindas91

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@lindas91,

We guess the problem maker is not media uploader.

We need admin access again to check your website, please create a new user with the last Username/Password.

Tak-mil

(@tak-mil)

Joined: 4 years ago

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Posts: 10

Feb 16, 2022 7:32 pm

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Mark

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@mark I created an admin account for you again and it's with the same user name and password. if you need me to send the login info again please let me know.

P.S. when I turn off wpDiscuz Media Uploader the comment activity starts working normally. It's a conflict between wpDiscuz Media Uploader & wpDiscuz.