Could you please resend the admin login details to info[at]gvectors.com email address? The issue should already be fixed.
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Please check the login details and make sure the accesses are correct. Currently, the user doesn't have dashboard access.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
@asti Dear asti i just double-checked the user pass and you have full access (admin access) to the website and you should be able to have access to the dashboard. please let me know if you still have problem login
Now it's ok. Please wait a bit. I'll update this topic once the developers finish checking.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
Could you please send us the password of the current user? Or let us reset his/her password?
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
@asti You can create a test user yourself, then make a few comments on some pages and then approve them in the dashboard and then check his comment activity...
but i also created a test user for you and sent its user pass in an email to you on info@gvector....
This conflict is related to the membership plugin you're using. As far as this is your live website we can't make deep testing.
Please create a dev/staging copy of your website in some sub-domain, make sure the problem exists and send admin details to us. You can useDuplicator to create that site.
You can send it to info[at]gvectors.com email address.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
We still don't find the issue on our test websites. It doesn't matter if the option is enabled or not, we still don't see the issue.
Please create a dev/staging copy of your website in some sub-domain, make sure the problem exists and send admin details to us. You can useDuplicatorto create that site.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
