Thrive Architect - Inline commenting has stopped appearing on pages/posts
I'm having trouble with the Inline Comments. I have used "Thrive Architect" and "Learndash" to build my webpages and have recently installed your WpDiscuz plugin. It appears to be exactly what I need and I'm really happy. However, the little speech bubbles for the inline comments are no longer showing.
Everything was working at first, but now it's not. It will work if I go back to Wordpress Blocks and save the pages from there, but then all the formatting I did in Thrive is gone.
I use unique codes. I have tried uninstalling my Wp Super Cache, and tried a bunch of things. Head-scratcher.
I used to be able to make the inline comments appear by putting them in either a text box or "Wordpress Content" box. Now, neither.
Here is an example of code I use (in a "Wordpress Content" box):
<div style="color: black;">[wpdiscuz-feedback id="blurb00007" question="Rewrite the excerpt" opened="0"]Read excerpt 1 and try to rewrite it using similar vocabulary.<br>You could try changing the sentence structure too.<br>The aim of this exercise is to make changes, but keep a similar overall meaning.<br><br>(Comments on all excerpts for all 5 exercises will appear at the end of the lesson. It will be helpful to see what other students do.)[/wpdiscuz-feedback]</div>
Can you assist me, please?
P.S. On the webpage I shared with you, there are multiple instances of Inline comments that are supposed to appear after each example right after it says: "(Comments on all excerpts for all 5 exercises will appear at the end of the lesson. It will be helpful to see what other students do.)"
Could you please leave a screenshot of the feedback shortcode in the dashboard?
Yes. Sorry, didn't realise code got stripped out. I've attached an image - hope it comes through. Like I say, every WpDiscuz code I use is unique. It was working fine for the first few days.
I've since discovered another issue. I've set the lessons so that guests can view them too, but no comments of any kind (wordpress or WpDiscuz) appear. When you click on the webpage I posted, you won't see any comments. So you have to login as a student.
Can I email you a student login? (Where would I send that?)
Thanks. I appreciate your help.