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[Solved] New Feedback Short Code Icons and Comment bubble not showing unless you click comments in footer


shwefer
Posts: 8
Topic starter
(@shwefer)
Active Member
Joined: 6 months ago

Using Wordpress Gutenberg, I used the feedback short code to get inline comments. It seems fine in the preview.  When you visit the actual website however the green comment icons do not appear (but my question does) unless the user actually clicks on "comments" all the way at the end in in the footer, then it expands not only the icons but the comments made.  Is there a setting that will enable the icons to show when someone visits the page without having to click on the word comments in the footer?.  

The same exact issue is for the comment invite bubble.  It does not show unless the user actually clicks the word comment all the way at the end of the post in the footer.

Please help.

 

The website is:

thepawnbreak.com

 

-Stephen

5 Replies
Asti
Posts: 3943
 Asti
Support
(@asti)
Support member
Joined: 4 years ago

Hi Stephen,

Could you please leave the direct URL to the page where the inline feedback feature is enabled?

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3 Replies
shwefer
(@shwefer)
Joined: 6 months ago

Active Member
Posts: 8

@asti thepawnbreak.com right on the main page there are comments but you don't see them unless you actually click the word "comments" in the footer.

 

thanks!

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Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3943

@shwefer,

Everything is clear now. Simply your home page is archive page. On that page, only the comment count and link is being added. Once you click on the link, it is being redirected to the corresponding post with the comments. 

Please note, wpDiscuz comment plugin is designed for single post types (posts, pages, etc…). There is no way to load wpDiscuz comment form on Archive pages like category, tags, author, etc…

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shwefer
(@shwefer)
Joined: 6 months ago

Active Member
Posts: 8

@asti Thank you.

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shwefer
Posts: 8
Topic starter
(@shwefer)
Active Member
Joined: 6 months ago

in a separate but related issue:

 

Is there a way to make each inline comment questions archive individual comment responses rather than pooling them altogether? That is, if someone comments on one inline feedback questions spots in the same post the comment tally increases on all green icons. you can see two comments were made (as of right now) in different spots but ALL the green icons tally 2 comments.

(This is after you click on "comments in the footer you can see the icons..still trying to resolve that issue-see previous question in this thread)

thepawnbreak.com

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