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[Solved] Gutenberg Missing Inline Feedback Block

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Posts: 9
Topic starter
(@soft-designs)
Active Member
Joined: 4 years ago

Hi - Great Products 🙂

I have read all articles, and watched all videos here:
https://wpdiscuz.com/community/?wpfs=inline

I have latest version of WordPress, applied all WP and Plugin updates.
Still, My Gutenberg Missing Inline Feedback Button

I searched all blocks, and buttons, cannot find "Feedback Button" anywhere.

NOTE: I recently purchased 3 AddOns - is this the correct place to post this question?

Please Advise - How can I find Inline Feedback Button / Block in Gutenberg?

8 Replies
Asti
Posts: 7106
 Asti
Support
(@asti)
Illustrious Member
Joined: 6 years ago

Hi @soft-designs,

Please read Tom's answer here: https://wpdiscuz.com/community/postid/227/

Posts: 9
Topic starter
(@soft-designs)
Active Member
Joined: 4 years ago

As I mentioned in my initial Post - I already read that article.
Your article says "Just find the Inline Feedback button and click it. "

The problem is, I cannot find the "Inline Feedback" button on my Gutenberg editor - the button is not there.  I have tried everything, but the button shown in Video from your link above, does not exist in my Gutenberg.

Why is this button not showing?
How can I find the Inline Feedback button in Gutenberg?

Please Advise 

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 7106

@soft-designs,

There is not such an issue on our test websites. This is something specific in your case. Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you. 

Posts: 9
Topic starter
(@soft-designs)
Active Member
Joined: 4 years ago

Greetings - We just now sent email to your developers at the email address above.

SUBJECT = Gutenberg Missing Inline Feedback Block

Could you please check with your developers, and make sure they received our email, and make sure they can SignIn with the Admin Login Details sent?

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 7106

@soft-designs,

For some reason, the discussion section is missing on your website. Probably one of the active plugins or the theme hides the discussion checkbox and comments are not visible.  So please deactivate the plugins one by one and check after each deactivation to find a problem maker. 

image

Once you enable the Discussion checkbox it should work fine. 

Posts: 9
Topic starter
(@soft-designs)
Active Member
Joined: 4 years ago

Greetings - Thanks for your team SignIn to our site and checking this issue.

Per your instructions:  We have enabled "Discussion" section on /Dev page

However, still we see no "Feedback" block in Gutenberg:
https://www.screencast.com/t/njVkAlEv

Are we missing something?
Please Advise...

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 7106

@soft-designs,

The comment form is nor enabled for the "Page" Post type. More info here: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/manage-comment-forms/comment-form-settings/#post-types

Posts: 9
Topic starter
(@soft-designs)
Active Member
Joined: 4 years ago

Hi - Yes, you are right.  Per your advice, we enabled comment form "Page" post type.  Now after testing, all seems working well.

Issue Solved...

Great Support, Great Product 🙂

Soft-Designs, Inc.
People First, software second - Since 1985...

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