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Bug [Solved] wpDiscuz subscription and email notification don't work

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Last Post by igor-t 4 months ago
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Jan 22, 2026 11:21 pm
(@igor-t)
Active Member
Joined: 4 months ago
[#11258]

Hello

I've read the FAQ, but comment notifications aren't working for subscribers. Someone subscribed, received an email request (SMTP works!), and they confirmed, but they don't receive notifications about my replies. Not when I simply reply to their comment, not when I simply comment on the article, and not when I tag them with @username.

Meanwhile, I see emails with subscription confirmation requests in the SMTP logs, but I don't see any emails with comment notifications.

Website URL
https://itelmenko.ru/workplace/development-with-llm-agent/#comment-33381

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Asti
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Jan 23, 2026 11:36 am
(@asti)
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Joined: 8 years ago

Hi,

Please approve and post a reply to the comment I’ve just added so we can run a test: https://itelmenko.ru/workplace/development-with-llm-agent/#comment-33386


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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 igor-t
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Jan 23, 2026 11:44 am
(@igor-t)
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Hi

 

Thanks for help

Approved and commented


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Asti
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Jan 23, 2026 12:53 pm
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@igor-t 

Please post a new one as we've forgotten to confirm the subscription. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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Jan 23, 2026 12:57 pm
(@igor-t)
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I have added new one.
Hm... I see notification was sent ...


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Jan 23, 2026 12:58 pm
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@igor-t 

No issues were found on your website. Everything is working fine.

checking subscription

Most likely, the user forgot to confirm the subscription, as we did.


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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Jan 23, 2026 1:54 pm
(@igor-t)
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Joined: 4 months ago

Look like it is because confirmation email has ambiguous test.

Could you give a link to sources with texts for email?


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Jan 23, 2026 2:24 pm
Reply toigor-t
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@igor-t 

Please rephrase your question.


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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 igor-t
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Jan 23, 2026 3:06 pm
(@igor-t)
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Joined: 4 months ago

Where can I see phrases for confirmation email in sources https://github.com/wp-plugins/wpdiscuz/tree/master ?

 


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Jan 23, 2026 3:14 pm
Reply toigor-t
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@igor-t 

All email templates can be found and managed in the Dashboard > wpDiscuz > Settings > Subscription and User Following admin page.

Watch this small video instruction: 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Reply
Posts: 10
 igor-t
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Jan 23, 2026 3:25 pm
(@igor-t)
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Joined: 4 months ago

I know. But there are translations in this place. And they are ambiguous for confirmation email. I need check origin phrases. 


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