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Bug [Solved] wpDiscuz subscription and email notification don't work

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Last Post by igor-t 1 month ago

16 Posts

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igor-t

(@igor-t)

Posts: 10

Active Member

Topic starter

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[#11258]

Hello

I've read the FAQ, but comment notifications aren't working for subscribers. Someone subscribed, received an email request (SMTP works!), and they confirmed, but they don't receive notifications about my replies. Not when I simply reply to their comment, not when I simply comment on the article, and not when I tag them with @username.

Meanwhile, I see emails with subscription confirmation requests in the SMTP logs, but I don't see any emails with comment notifications.

Website URL

https://itelmenko.ru/workplace/development-with-llm-agent/#comment-33381

Posted : 22/01/2026 11:21 pm

Topic Tags

notifications email

Asti

(@asti)

Posts: 8259

Illustrious Member Support

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Hi,

Please approve and post a reply to the comment I’ve just added so we can run a test: https://itelmenko.ru/workplace/development-with-llm-agent/#comment-33386

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 23/01/2026 11:36 am

igor-t

(@igor-t)

Posts: 10

Active Member

Topic starter

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Thanks for help

Approved and commented

Posted : 23/01/2026 11:44 am

Asti

(@asti)

Posts: 8259

Illustrious Member Support

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@igor-t

Please post a new one as we've forgotten to confirm the subscription.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 23/01/2026 12:53 pm

igor-t

(@igor-t)

Posts: 10

Active Member

Topic starter

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I have added new one.
Hm... I see notification was sent ...

Posted : 23/01/2026 12:57 pm

Asti reacted

Asti

(@asti)

Posts: 8259

Illustrious Member Support

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@igor-t

No issues were found on your website. Everything is working fine.

Most likely, the user forgot to confirm the subscription, as we did.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 23/01/2026 12:58 pm

igor-t

(@igor-t)

Posts: 10

Active Member

Topic starter

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Look like it is because confirmation email has ambiguous test.

Could you give a link to sources with texts for email?

Posted : 23/01/2026 1:54 pm

Asti

(@asti)

Posts: 8259

Illustrious Member Support

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@igor-t

Please rephrase your question.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 23/01/2026 2:24 pm

igor-t

(@igor-t)

Posts: 10

Active Member

Topic starter

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Where can I see phrases for confirmation email in sources https://github.com/wp-plugins/wpdiscuz/tree/master ?

Posted : 23/01/2026 3:06 pm

Asti

(@asti)

Posts: 8259

Illustrious Member Support

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@igor-t

All email templates can be found and managed in the Dashboard > wpDiscuz > Settings > Subscription and User Following admin page.

Watch this small video instruction:

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 23/01/2026 3:14 pm

igor-t

(@igor-t)

Posts: 10

Active Member

Topic starter

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I know. But there are translations in this place. And they are ambiguous for confirmation email. I need check origin phrases.

Posted : 23/01/2026 3:25 pm

igor-t

(@igor-t)

Posts: 10

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I think default phrases should be corrected to be clean.

Posted : 23/01/2026 9:46 pm

igor-t

(@igor-t)

Posts: 10

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@Asti. What do you think?

Users will do mistakes less

Posted : 26/01/2026 10:21 am

Asti

(@asti)

Posts: 8259

Illustrious Member Support

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@igor-t

The email we’ve received from your website is attached below.

I’ve already mentioned where you can find and manage this text.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 26/01/2026 1:46 pm

igor-t

(@igor-t)

Posts: 10

Active Member

Topic starter

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