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[Solved] Notifications stopped coming

4 Posts
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Posts: 21
Topic starter
(@guloc)
Eminent Member
Joined: 4 years ago

Hello, I bought a plugin for notifications, after optimizing the database, notifications stopped coming. What could be the reason and how to fix it? Also, the plugin has become very slow to work since there are more than 600 thousand comments on the site.

3 Replies
Asti
Posts: 7571
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

@guloc,

We don't follow you well. Please let us know what kind of notification you mean. If you mean that the email notifications stop working please check the FAQ: https://wpdiscuz.com/community/f-a-q/wpdiscuz-subscription-and-email-notification-dont-work/

2 Replies
(@guloc)
Joined: 4 years ago

Eminent Member
Posts: 21

@asti No, this is the wpDiscuz – User Notifications plugin

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7571

@guloc,

Then you should open a new support topic in the gVectors.com forum. 

Please note all questions related to paid addons should be asked in the gVectors.com forum. Here we only support issues related to the free wpDiscuz plugin.

The wpDiscuz User Notifications addon support forum: https://gvectors.com/forum/wpdiscuz-user-notifications/

Please create a private topic and include the website URL with a testing user's (like subscriber) login details to allow support members to check the issue. 

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