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[Solved] Notifications stopped coming

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Last Post by Asti 3 years ago

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guloc

(@guloc)

Posts: 27

Trusted Member

Topic starter

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[#6413]

Hello, I bought a plugin for notifications, after optimizing the database, notifications stopped coming. What could be the reason and how to fix it? Also, the plugin has become very slow to work since there are more than 600 thousand comments on the site.

Posted : 20/12/2022 12:48 pm

Topic Tags

notifications slow

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@guloc,

We don't follow you well. Please let us know what kind of notification you mean. If you mean that the email notifications stop working please check the FAQ: https://wpdiscuz.com/community/f-a-q/wpdiscuz-subscription-and-email-notification-dont-work/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 20/12/2022 12:57 pm

guloc

(@guloc)

Posts: 27

Trusted Member

Topic starter

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@asti No, this is the wpDiscuz – User Notifications plugin

Posted : 20/12/2022 5:37 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@guloc,

Then you should open a new support topic in the gVectors.com forum.

Please note all questions related to paid addons should be asked in the gVectors.com forum. Here we only support issues related to the free wpDiscuz plugin.

The wpDiscuz User Notifications addon support forum: https://gvectors.com/forum/wpdiscuz-user-notifications/

Please create a private topic and include the website URL with a testing user's (like subscriber) login details to allow support members to check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 21/12/2022 11:07 am