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Question [Solved] How can a user manage their subscriptions?

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Last Post by Asti 2 years ago

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Posts: 84

AdamTheForumUser

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Oct 17, 2023 12:06 am

(@adamtheforumuser)

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Joined: 5 years ago

[#7701]

Is there not a url that the user can go to? Ideally every email that wpdiscuz sends a user (from the moment they first get a confirmation email to subscribe to a post) would include a url t a link that lets them review/manage/unsubscribe from their followed posts.

Is something like this possible already ?

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manage subscriptions subscribe

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Zackar

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Oct 17, 2023 12:14 pm

(@zackar)

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Joined: 11 years ago

Hi @adamtheforumuser

wpDiscuz does not have a separate page for managing subscriptions. The user can manage everything from the subscription panel.

You can find more detailed information here https://wpdiscuz.com/docs/wpdiscuz-documentation/settings/email-subscription/

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AdamTheForumUser

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Oct 23, 2023 5:12 pm

(@adamtheforumuser)

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Hi thanks for the response. The thing is, that icon doesn't always appear. Does this only appear if a cookie is setup?

And what is a user to do if they don't see this icon?

In fact, I can't even make this icon appear ever if I randomly subscribe to an article on our site having followed the email confirmation msg, ie

https://www.permanentstyle.com/2023/09/you-are-the-interviewer-2.html

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AdamTheForumUser

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Nov 07, 2023 2:11 pm

(@adamtheforumuser)

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@asti anything you can recommend ?

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Asti

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(@asti)

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Nov 07, 2023 4:19 pm

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AdamTheForumUser

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@adamtheforumuser,

Does this only appear if a cookie is setup?

This is only in the case of the guests. In the case of the registered users, the cookies don't matter.

If the user is logged in he/she will see the icon.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

AdamTheForumUser

(@adamtheforumuser)

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Nov 07, 2023 10:16 pm

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Asti

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@asti I assume when you say logged in, you mean a user logged in with the WordPress login system correct ?

I believe we have logged in users disabled because I don't see lots of records in the wp_users table.

Is that were the user's are created or elsewhere?

Asti

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(@asti)

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Nov 08, 2023 9:23 pm

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AdamTheForumUser

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@adamtheforumuser,

Yes, that's correct. I mean the regular WordPress users.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

AdamTheForumUser

(@adamtheforumuser)

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Nov 09, 2023 5:49 pm

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Asti

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@asti so just to clarify.... on our setup with wp login integration disabled... if as an author of previous comments I use a new browser/device that has no cookies on it, how do I get to manage those subscriptions? Because there won't be this little button of the person with a cog setting present in the interface.

Asti

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(@asti)

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Nov 10, 2023 12:55 pm

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AdamTheForumUser

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@adamtheforumuser,

The guests get an email notification there he/she can cancel subscriptions. In other words, the unsubscribe link is included in the email content.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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roshan

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Nov 07, 2023 4:24 pm

(@roshan)

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Joined: 3 years ago

I would agree with @adamtheforumuser. It would be great to have something like the following:

Manage Subscriptions link that we can optionally add to subscription emails.
The link takes a user to a page that is similar to what you see in the popup when clicking "My content and settings".
This is especially helpful for guests - if cookies get cleared, they lose access to the "My content and settings" icon near comment subscriptions. However they can always revisit their old emails to get taken to a page to manage their content.
This might be a data model restriction - but registered users get to see the individual posts and comments they have subscribed too, while guests are only provided the option to delete all comments or subscriptions. If all comments and subscriptions are keyed off email, it would be great if the "Manage Subscriptions" link lets guests manage their subscriptions with similar granularity as registered users.

All that said, I'm very impressed with the subscription system - thank you!

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AdamTheForumUser

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Mar 08, 2024 2:07 pm

(@adamtheforumuser)

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@asti is something like what roshan suggests possible? It would make management so much clearer. GDPR demands that data management is made as easy as possible for the user to self-control.