wpDiscuz - WordPress Comment Plugin
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Problem with the plugin


shira1
Posts: 13
Topic starter
(@shira1)
Active Member
Joined: 4 weeks ago

Hello,

I use your free plugin, and everything works great, except for the part where the user is supposed to register his email and name, he can not respond, it makes him error.

 

Thank you

23 Replies
Tom
Posts: 444
 Tom
Support
(@tomson)
Support Team
Joined: 6 years ago

Hi @shira1,

wpDiscuz is a comment login. It doesn't have a registration page. Please show some screenshot or leave a direct link to the page you're referring.

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6 Replies
shira1
(@shira1)
Joined: 4 weeks ago

Active Member
Posts: 13

@tomson Hi, I meant that I defined the "Name" and the "Email" as requried fields. I checked if it works fine, but when a user write his name, Wpdiscuz says there is an error. For your information, the language of the form is not English.

 

Thank you

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Tom
 Tom
Support
(@tomson)
Joined: 6 years ago

Support Team
Posts: 444

@shira1,

Please leave a direct link to the page where we can see the error.

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shira1
(@shira1)
Joined: 4 weeks ago

Active Member
Posts: 13

@tomson The page is not in English, so I'm afraid it will not help

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shira1
(@shira1)
Joined: 4 weeks ago

Active Member
Posts: 13

@tomson The error is: "What you wrote does not match the requested field"

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shira1
(@shira1)
Joined: 4 weeks ago

Active Member
Posts: 13

CAN YOU ANSWER ME PLS 😭 😭 😭 😭 

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Jacob
Support
(@jacob)
Joined: 6 years ago

Member
Posts: 83

@shira1 

Hi, please leave a example URL of a page you need help with.

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shira1
Posts: 13
Topic starter
(@shira1)
Active Member
Joined: 4 weeks ago
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shira1
Posts: 13
Topic starter
(@shira1)
Active Member
Joined: 4 weeks ago

@tomson I want to emphasize that the site is under construction and not in the air.

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14 Replies
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3337

@shira1,

Please navigate to Dashboard > wpDiscuz > Forms admin page, edit the "Default form", find the "COMMENT TEXT FIELD" section. Edit the "Email" field and uncheck the "Field is required"

image

More info here: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/manage-comment-forms/comment-form-builder/#edit_and_delete_fields

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shira1
(@shira1)
Joined: 4 weeks ago

Active Member
Posts: 13

@asti I did what you said. But still when I write a commentor's name it's says: "The desired format must be adjusted!" 😭 😭 😭 

 

And I would like that the Email field will be required. 

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Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3337

@shira1,

Just reduce the value of the "Comment author name length" option. The option is located in the Dashboard > wpDiscuz > Settings > Comment Form Settings admin page.

More info here:  https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/comment-form/#comment-author-name-length-for-guests-only

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shira1
(@shira1)
Joined: 4 weeks ago

Active Member
Posts: 13

@asti Why it says that the minimum lenght is 3? I want it will be 1

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Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3337

@shira1,

Change the value and set it 1 if you want.  Please watch this video: https://www.screencast.com/t/o5tts2tsAg

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shira1
(@shira1)
Joined: 4 weeks ago

Active Member
Posts: 13

@asti please see this:

ERROR WPDISCUZ
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shira1
(@shira1)
Joined: 4 weeks ago

Active Member
Posts: 13

@asti It's says that the value must be 3 or bigger than 3

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Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3337

@shira1,

this is just the RTL conflict. Simply the labels are messed due to RTL. Just change the next value. 

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shira1
(@shira1)
Joined: 4 weeks ago

Active Member
Posts: 13

@asti I didn't understand what to do, can you explain me pls?

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Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3337

You should change the max value instead of min. 

The names of the labels were changed due to RTL. 

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shira1
(@shira1)
Joined: 4 weeks ago

Active Member
Posts: 13

@asti It worked! Thank you so much. 

I have a few more problems and I would love for you to help me with them:

1. How do I change the font of the response text and the font of the button?

2. When typing an email in the field of the email, notes appear while typing such as: "You need to type @ in the email" etc. How do you get rid of these notes?

3. I do not want the site to "remember" the respondent's details, so in a situation where the user goes between different posts on the site, I want him to re-type his name and his email each time. The same goes for when the user enters the site on another day and wants to comment on a post, I do not want the site to display his name and email address that he filled in on another day on the site. That's how it is now and I want to change that.

4. When the user presses the "comment" button (even in a situation where he wants to respond to someone else), how do you create a cancel option button?

5. While clicking on the fields, the boxes getting black stroke, how do you change the the color? I did not find the option in the styling options.

Thank you!!

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Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3337

@shira1,

1. How do I change the font of the response text and the font of the button?

You should use CSS code. 

You can find all classes by pressing F12 on the browser and opening Chrome or Firefox Console, it'll help you easily write CSS rules you need to customize. 

CSS

This website should help you to write CSS rules:      https://www.w3schools.com/cssref/default.asp

2. When typing an email in the field of the email, notes appear while typing such as: "You need to type @ in the email" etc. How do you get rid of these notes?

Each email address must contain the @ symbol. 

 I do not want the site to "remember" the respondent's details, so in a situation where the user goes between different posts on the site, I want him to re-type his name and his email each time.

wpDiscuz doesn't have such a feature. 

The same goes for when the user enters the site on another day and wants to comment on a post, I do not want the site to display his name and email address that he filled in on another day on the site. That's how it is now and I want to change that.

Here you can use the "Keep guest commenter credentials in browser cookies for X days" option. Set the value of option 0. More info here: https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/comment-form/#keep-guest-commenter-credentials-in-browser-cookies-for-x-days

4. When the user presses the "comment" button (even in a situation where he wants to respond to someone else), how do you create a cancel option button?

I'm really sorry, but wpDiscuz doesn't have such a feature. 

5. While clicking on the fields, the boxes getting black stroke, how do you change the the color?

Here you should use the CSS code as well. 

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shira1
(@shira1)
Joined: 4 weeks ago

Active Member
Posts: 13

@asti About 2: I know that every email should contain @, I just don't want that will apear notes while the user types his email. 

About 4: I want to create a "cancle" button that allows the user to close the comment option

CANCEL BUTTON

like there is in your website. I send you a screenshot from your website:

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Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3337

@shira1,

About 2: I know that every email should contain @, I just don't want that will apear notes while the user types his email. 

Please read how the system works. If the user fills his email address incorrectly the message will be displayed after he/she clicks on the "Post Comment" button. The message will be kept until the user fills @ symbol. This can't be fixed by the wpDiscuz side. This validation is being made by the browser.

About 4: I want to create a "cancle" button that allows the user to close the comment option

As I've already mentioned wpDiscuz doesn't have such an option. There is not any solution we can provide you. 

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