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[Solved] Live update stops working when Awaiting for approval

 
Bug Reports
Last Post by pool 3 years ago
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Posts: 8
 Gabrielle
Topic starter
Nov 10, 2020 7:53 pm
(@gabrielle)
Active Member
Joined: 4 years ago

Hi!

When someone posts a comment, the label "awaiting for approval" appears and the live updates stops working. The label stays there even if the comment has been approved, and new comments stop appearing for that person. 

Can you help me? TIA

 

3 Replies
Posts: 8
 Gabrielle
Topic starter
Nov 10, 2020 8:08 pm
(@gabrielle)
Active Member
Joined: 4 years ago

Nevermind, I resolved the issue by enabling "Live Update for Guests".

1 Reply
 pool
(@pool)
Joined: 3 years ago

Active Member
Posts: 6
Nov 11, 2020 11:00 am
Reply toGabrielle

@gabrielle

Can you confirm that you will an update also as long as no other comment will be posted?

I have the same issue but as long as the same gust is the only one who has send a comment, the Live-Update will not work, even if the comment is released.

Only if some one else is posting a comment the update will take effect.

Regards Frank

Asti
Posts: 7119
 Asti
Support
Nov 11, 2020 7:30 am
(@asti)
Illustrious Member
Joined: 6 years ago

Thank you for letting us know. Glad to hear that the issue is solved. 

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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