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Issue [Solved] Impossibel de répondre à mes commentaire ou, de les valider

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Bug Reports

Last Post by Envie2 1 year ago

3 Posts

2 Users

1 Reactions

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Posts: 6

Envie2

Topic starter

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Dec 14, 2024 6:19 pm

(@envie2)

Active Member

Joined: 5 years ago

[#9380]

Bonjour, cela fait 3 jour que je ne peut plus répondre à mes commentaires (modérer) que faire? je ne peux même plus les valider!

Merci d'avance

Website URL

https://envie2.ch/

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2 Replies

Posts: 8210

Asti

Support

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Dec 16, 2024 1:16 pm

(@asti)

Illustrious Member

Joined: 8 years ago

Hi,

This kind of issue is usually caused by either conflict with other plugins or the active theme. Please deactivate the plugins/theme one by one and check after each deactivation to find the problem maker. Firstly, deactivate the recently installed/updated plugins.

Keep the cache plugin (if you have) deactivated during this testing process.

Don't forget to press Ctrl+F5(twice) on the frontend each time before checking.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 6

Envie2

Topic starter

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Dec 17, 2024 4:31 pm

(@envie2)

Active Member

Joined: 5 years ago

Bonjour, merci entre temps j'ai eu une réponse de mon hébergeur qui m'as aussi conseillé cette démarche. J'ai donc trouvé le plugin en question *Spectra* et l'ai désactiver et même supprimer. Bonne fêtes à vous merci de la réponse.