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Bug [Solved] guest tries to leave a comment: 'An error occurred, please try again.

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Posts: 2
 mads
Topic starter
(@mads)
New Member
Joined: 1 year ago

I receive the following error when a

ele

' (it's in Danish on the image) I've also tried disabling plugins, and the error still occurs in the default WordPress function. It works fine when logged in. Does anyone have an idea why it's not working for guests?"

5 Replies
Asti
Posts: 7647
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

Hi @mads,

Could you please reactivate the wpDiscuz plugin and inform us? This will allow us to check the issue. 

4 Replies
 mads
(@mads)
Joined: 1 year ago

New Member
Posts: 2

@asti now i have activated it again

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7647

@mads,

Please keep it activated. I've already asked the developers to check the issue. 

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7647

Hi @mads,

It appears that another plugin is causing the issue. This plugin conducts some validation, resulting in the error message:

Please deactivate the plugins/theme one by one and check after each deactivation to find the problem maker.

Keep the cache plugin (if you have) deactivated during this testing process.

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7647

We have not received a reply from you for over a couple of weeks, therefore we will be closing this topic. Please create a new one if you require any additional help.

Thank You!

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