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Posts: 5
Topic starter
(@vaart020)
Active Member
Joined: 5 months ago

When a guest sends a comment, I approve it. However, it does not then appear in the comments at the front of my website. How can I fix this?

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Asti
Posts: 7578
 Asti
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(@asti)
Illustrious Member
Joined: 7 years ago

Hi,

For further support, could you please approve this comment: https://pinkpopunofficial.com/feiten-pinkpop-2024/#comment-3

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(@vaart020)
Joined: 5 months ago

Active Member
Posts: 5

@asti I see your comment, but, the comment of a site visitor posted yesterday I cannot see at the front of my website under the post.

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Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7578

@vaart020 

We don't find such an issue on our test websites. Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.

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Posts: 5
Topic starter
(@vaart020)
Active Member
Joined: 5 months ago

We send the details for logging in.

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Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7578

@vaart020 

No issues found here. You can see the comment under the article:  https://pinkpopunofficial.com/pinkpop-bestrijdt-de-modder-met-houtsnippers/pinkpop-2024-houtsnippers/

Please watch this video:

 

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Posts: 5
Topic starter
(@vaart020)
Active Member
Joined: 5 months ago

Yes, but your response has been  placed directly below the message. Yesterday's response is in a separate attachment and therefore cannot be found.

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Asti
 Asti
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(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7578

@vaart020 

Don't follow you well. Could you please clarify a bit? 

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Posts: 5
Topic starter
(@vaart020)
Active Member
Joined: 5 months ago
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Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7578

Dear @vaart020 

We were not able to reproduce the same issue. We've checked again, and the comment appears under the correct article. 

Testing comment: https://pinkpopunofficial.com/pinkpop-bestrijdt-de-modder-met-houtsnippers/#comment-4

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