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[Solved] Default Sort Order not sorting

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Last Post by Asti 4 years ago

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nicksterFL

(@nicksterfl)

Posts: 21

Eminent Member

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[#2739]

We have the default sort order set to Newest to Oldest, but it always defaults to Oldest to newest. Even if you choose the option from the select box, it does not sort.

Posted : 19/08/2021 7:21 pm

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sort order display issue

Tom

(@tomson)

Posts: 512

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@nicksterfl,

Could you please check it with different devices and browsers? Make sure you've deleted all caches.

Posted : 20/08/2021 12:11 pm

nicksterFL

(@nicksterfl)

Posts: 21

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@tomson I have. We've had several people test on different devices, browsers with cache cleared.

Posted : 20/08/2021 7:08 pm

Jacob

(@jacob)

Posts: 132

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Hi @nicksterfl

Please leave an example URL of a page you need help with.

In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 22/08/2021 3:20 pm

nicksterFL

(@nicksterfl)

Posts: 21

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@jacob https://www.saltstrong.com/articles/fishing-knots/

Posted : 24/08/2021 9:13 pm

Jacob

(@jacob)

Posts: 132

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Hi @nicksterfl

Everything is working as expected. See the attached video please

In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 25/08/2021 3:24 pm

nicksterFL

(@nicksterfl)

Posts: 21

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@jacob check again:

Posted : 25/08/2021 5:30 pm

Jacob

(@jacob)

Posts: 132

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@nicksterfl Try to change the comments ordering setting in wpDiscuz > Settings > Comment Thread Displaying tab and check again.

In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 25/08/2021 5:51 pm

nicksterFL

(@nicksterfl)

Posts: 21

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@jacob I've done that a few times already.

Posted : 25/08/2021 5:52 pm

nicksterFL

(@nicksterfl)

Posts: 21

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What's odd is if we revert back to version 7.1.1 it works.

Posted : 25/08/2021 5:52 pm

Jacob

(@jacob)

Posts: 132

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@nicksterfl Sent this topic to our developers. Wait for an answer please, thank you.

In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 25/08/2021 5:58 pm

Jacob

(@jacob)

Posts: 132

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@nicksterfl

Could you please send the admin login details to info[at]gvectors.com email address? Our developers will check the issue for you.

In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 25/08/2021 6:17 pm

nicksterFL

(@nicksterfl)

Posts: 21

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@jacob What is the status of this? Our comments are still not being sorted correctly.

Posted : 11/09/2021 2:46 pm

Asti

(@asti)

Posts: 8259

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@nicksterfl,

Have you sent the login details? If so, please leave the email subject here to allow us to find it.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 11/09/2021 2:54 pm

nicksterFL

(@nicksterfl)

Posts: 21

Eminent Member

Topic starter

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