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[Solved] Default Sort Order not sorting

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Last Post by Asti 4 years ago

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Posts: 21

nicksterFL

Topic starter

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Aug 19, 2021 7:21 pm

(@nicksterfl)

Eminent Member

Joined: 6 years ago

[#2739]

We have the default sort order set to Newest to Oldest, but it always defaults to Oldest to newest. Even if you choose the option from the select box, it does not sort.

17 Replies

Posts: 509

Tom

Support

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Aug 20, 2021 12:11 pm

(@tomson)

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Joined: 10 years ago

@nicksterfl,

Could you please check it with different devices and browsers? Make sure you've deleted all caches.

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nicksterFL

(@nicksterfl)

Joined: 6 years ago

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Posts: 21

Aug 20, 2021 7:08 pm

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Tom

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@tomson I have. We've had several people test on different devices, browsers with cache cleared.

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Jacob

Support

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Aug 22, 2021 3:20 pm

(@jacob)

Estimable Member

Joined: 10 years ago

Hi @nicksterfl

Please leave an example URL of a page you need help with.

In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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nicksterFL

(@nicksterfl)

Joined: 6 years ago

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Posts: 21

Aug 24, 2021 9:13 pm

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@jacob https://www.saltstrong.com/articles/fishing-knots/

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Jacob

Support

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Aug 25, 2021 3:24 pm

(@jacob)

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Hi @nicksterfl

Everything is working as expected. See the attached video please

In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

1 Reply

nicksterFL

(@nicksterfl)

Joined: 6 years ago

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Posts: 21

Aug 25, 2021 5:30 pm

Reply toJacob

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@jacob check again:

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Jacob

Support

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Aug 25, 2021 5:51 pm

(@jacob)

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Joined: 10 years ago

@nicksterfl Try to change the comments ordering setting in wpDiscuz > Settings > Comment Thread Displaying tab and check again.

In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

1 Reply

nicksterFL

(@nicksterfl)

Joined: 6 years ago

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Posts: 21

Aug 25, 2021 5:52 pm

Reply toJacob

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@jacob I've done that a few times already.

Posts: 21

nicksterFL

Topic starter

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Aug 25, 2021 5:52 pm

(@nicksterfl)

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What's odd is if we revert back to version 7.1.1 it works.

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Jacob

Support

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Aug 25, 2021 5:58 pm

(@jacob)

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Joined: 10 years ago

@nicksterfl Sent this topic to our developers. Wait for an answer please, thank you.

In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

2 Replies

nicksterFL

(@nicksterfl)

Joined: 6 years ago

Eminent Member

Posts: 21

Sep 11, 2021 2:46 pm

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@jacob What is the status of this? Our comments are still not being sorted correctly.

Asti

Support

(@asti)

Joined: 8 years ago

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Posts: 8210

Sep 11, 2021 2:54 pm

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nicksterFL

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@nicksterfl,

Have you sent the login details? If so, please leave the email subject here to allow us to find it.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.