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[Solved] Default Sort Order not sorting

 
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Last Post by Asti 3 years ago
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Posts: 21
 nicksterFL
Topic starter
Aug 19, 2021 3:21 pm
(@nicksterfl)
Eminent Member
Joined: 4 years ago

We have the default sort order set to Newest to Oldest, but it always defaults to Oldest to newest. Even if you choose the option from the select box, it does not sort. 

17 Replies
Tom
Posts: 494
 Tom
Support
Aug 20, 2021 8:11 am
(@tomson)
Honorable Member
Joined: 8 years ago

@nicksterfl,

Could you please check it with different devices and browsers? Make sure you've deleted all caches.

1 Reply
 nicksterFL
(@nicksterfl)
Joined: 4 years ago

Eminent Member
Posts: 21
Aug 20, 2021 3:08 pm
Reply toTomTom

@tomson I have. We've had several people test on different devices, browsers with cache cleared.

Posts: 129
 Jacob
Support
Aug 22, 2021 11:20 am
(@jacob)
Estimable Member
Joined: 8 years ago

Hi @nicksterfl

Please leave an example URL of a page you need help with.

In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

1 Reply
 nicksterFL
(@nicksterfl)
Joined: 4 years ago

Eminent Member
Posts: 21
Aug 24, 2021 5:13 pm
Reply toJacob

@jacob https://www.saltstrong.com/articles/fishing-knots/

Posts: 129
 Jacob
Support
Aug 25, 2021 11:24 am
(@jacob)
Estimable Member
Joined: 8 years ago

Hi @nicksterfl

Everything is working as expected. See the attached video please

In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

1 Reply
 nicksterFL
(@nicksterfl)
Joined: 4 years ago

Eminent Member
Posts: 21
Aug 25, 2021 1:30 pm
Reply toJacob

@jacob check again:

Posts: 129
 Jacob
Support
Aug 25, 2021 1:51 pm
(@jacob)
Estimable Member
Joined: 8 years ago

@nicksterfl Try to change the comments ordering setting in wpDiscuz > Settings > Comment Thread Displaying tab and check again.

comments ordering

 

In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

1 Reply
 nicksterFL
(@nicksterfl)
Joined: 4 years ago

Eminent Member
Posts: 21
Aug 25, 2021 1:52 pm
Reply toJacob

@jacob I've done that a few times already.

Posts: 21
 nicksterFL
Topic starter
Aug 25, 2021 1:52 pm
(@nicksterfl)
Eminent Member
Joined: 4 years ago

What's odd is if we revert back to version 7.1.1 it works.

Posts: 129
 Jacob
Support
Aug 25, 2021 1:58 pm
(@jacob)
Estimable Member
Joined: 8 years ago

@nicksterfl Sent this topic to our developers. Wait for an answer please, thank you.

In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

2 Replies
 nicksterFL
(@nicksterfl)
Joined: 4 years ago

Eminent Member
Posts: 21
Sep 11, 2021 10:46 am
Reply toJacob

@jacob What is the status of this? Our comments are still not being sorted correctly.

Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 7123
Asti - X.com
Sep 11, 2021 10:54 am
Reply tonicksterFL

@nicksterfl,

Have you sent the login details? If so, please leave the email subject here to allow us to find it. 

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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