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[Solved] Default Sort Order not sorting

18 Posts
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Posts: 21
Topic starter
(@nicksterfl)
Eminent Member
Joined: 4 years ago

We have the default sort order set to Newest to Oldest, but it always defaults to Oldest to newest. Even if you choose the option from the select box, it does not sort. 

17 Replies
Tom
Posts: 494
 Tom
Support
(@tomson)
Honorable Member
Joined: 9 years ago

@nicksterfl,

Could you please check it with different devices and browsers? Make sure you've deleted all caches.

1 Reply
(@nicksterfl)
Joined: 4 years ago

Eminent Member
Posts: 21

@tomson I have. We've had several people test on different devices, browsers with cache cleared.

Posts: 129
Support
(@jacob)
Estimable Member
Joined: 9 years ago

Hi @nicksterfl

Please leave an example URL of a page you need help with.

1 Reply
(@nicksterfl)
Joined: 4 years ago

Eminent Member
Posts: 21
Posts: 129
Support
(@jacob)
Estimable Member
Joined: 9 years ago

Hi @nicksterfl

Everything is working as expected. See the attached video please

1 Reply
(@nicksterfl)
Joined: 4 years ago

Eminent Member
Posts: 21

@jacob check again:

Posts: 129
Support
(@jacob)
Estimable Member
Joined: 9 years ago

@nicksterfl Try to change the comments ordering setting in wpDiscuz > Settings > Comment Thread Displaying tab and check again.

comments ordering

 

1 Reply
(@nicksterfl)
Joined: 4 years ago

Eminent Member
Posts: 21

@jacob I've done that a few times already.

Posts: 21
Topic starter
(@nicksterfl)
Eminent Member
Joined: 4 years ago

What's odd is if we revert back to version 7.1.1 it works.

Posts: 129
Support
(@jacob)
Estimable Member
Joined: 9 years ago

@nicksterfl Sent this topic to our developers. Wait for an answer please, thank you.

2 Replies
(@nicksterfl)
Joined: 4 years ago

Eminent Member
Posts: 21

@jacob What is the status of this? Our comments are still not being sorted correctly.

Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 7212

@nicksterfl,

Have you sent the login details? If so, please leave the email subject here to allow us to find it. 

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