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You have a major issue with your website. You've wrong configured the new user default role option.

Please navigate to Dashboard > Settings > General admin page and change the value of the "New User Default Role" option.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti

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(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Jan 31, 2022 6:20 pm

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Don't forget to edit the users and change their user roles.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Mslaporte

(@mslaporte)

Joined: 4 years ago

Active Member

Posts: 8

Jan 31, 2022 6:26 pm

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@asti Can you point me towards where I do that and what I need to change?

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Jan 31, 2022 6:30 pm

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The path is already provided in the post above However I've recorded the video: https://www.screencast.com/t/QJCZL76Xtw

The value of the "New User Default Role" option is already changed by me, however, you can also change it as you like.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Mslaporte

(@mslaporte)

Joined: 4 years ago

Active Member

Posts: 8

Jan 31, 2022 6:34 pm

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@asti I'm currently looking at it and it's set as "subscriber" - not "administrator.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Jan 31, 2022 6:35 pm

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I've changed it. You can see it in the video.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Mslaporte

(@mslaporte)

Joined: 4 years ago

Active Member

Posts: 8

Jan 31, 2022 6:36 pm

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That role has no permissions.

Posts: 8

Mslaporte

Topic starter

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Jan 31, 2022 6:37 pm

(@mslaporte)

Active Member

Joined: 4 years ago

Oh wow. Thank you!

Posts: 8210

Asti

Support

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Jan 31, 2022 6:37 pm

(@asti)

Illustrious Member

Joined: 8 years ago

Posted by: @asti

The path is already provided in the post above However I've recorded the video: https://www.screencast.com/t/QJCZL76Xtw

The value of the "New User Default Role" option is already changed by me, however, you can also change it as you like.

Please read attentively my post

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

3 Replies

Mslaporte

(@mslaporte)

Joined: 4 years ago

Active Member

Posts: 8

Jan 31, 2022 6:39 pm

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@asti Thank you so much!

Mslaporte

(@mslaporte)

Joined: 4 years ago

Active Member

Posts: 8

Jan 31, 2022 6:40 pm

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@asti by using the Google login, is it always going to add them as a role on the site? I'd just like them to be able to use it as a verification tool, not necessarily as a way to be added as a user of any kind.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Jan 31, 2022 6:43 pm

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