anyone know why the comment count above the comment section does not equal the comment count over the floating comment button? see screenshot attached.
Please leave here some example URL to allow us to check the issue.
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We don't find such an issue on our test websites. Could you please send the admin login details to info[at]gvectors.com email address?
I'll ask the developers to check the issue for you.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
However, we never save the login details information anywhere, so please resend it and let us know.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
The issue still comes from the Memberium plugin. It somehow affects the comment count.
If you disable the plugin and check it again, you'll not see the issue anymore.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
@asti We sent this over to Memberium, and they concluded that the issue is with the WPDiscuz plugin and not Memberium. They deactivated Memberium and the comment count is still incorrect.
it looks like it's only counting the number of comments in the first set of comments, not anything after the "Load More" bar. for example at the time of writing this comment we have 51 comments, but the floating bubble shows 10. https://www.saltstrong.com/articles/best-online-fishing-community/
We've deactivated the plugin and it worked fine. Anyway, reset the login details we'll check it again.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
