anyone know why the comment count above the comment section does not equal the comment count over the floating comment button? see screenshot attached.
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Nov 02, 2021 5:04 pm
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Nov 02, 2021 5:11 pm
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We don't find such an issue on our test websites. Could you please send the admin login details to info[at]gvectors.com email address?
I'll ask the developers to check the issue for you.
Nov 03, 2021 2:08 pm
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@asti I have already sent admin login with previous issue so they should have it.
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Thank you @nicksterfl,
However, we never save the login details information anywhere, so please resend it and let us know.
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The issue still comes from the Memberium plugin. It somehow affects the comment count.
If you disable the plugin and check it again, you'll not see the issue anymore.
Dec 10, 2021 6:14 pm
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@asti We sent this over to Memberium, and they concluded that the issue is with the WPDiscuz plugin and not Memberium. They deactivated Memberium and the comment count is still incorrect.
Dec 10, 2021 7:53 pm
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it looks like it's only counting the number of comments in the first set of comments, not anything after the "Load More" bar. for example at the time of writing this comment we have 51 comments, but the floating bubble shows 10. https://www.saltstrong.com/articles/best-online-fishing-community/
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We've deactivated the plugin and it worked fine. Anyway, reset the login details we'll check it again.