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[Solved] Cannot Type Text in Comment Box

6 Posts
3 Users
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Posts: 3
Topic starter
(@cjchay)
Active Member
Joined: 2 years ago

嗨,我安装了这个插件,一切都很好,除了一个非常重要的问题:如果以访客身份输入,则无法在评论框中输入文本。

除非您先单击富编辑器工具栏按钮。如果您禁用工具栏,则根本无法发表评论。

名称和电子邮件区域是正常的。

请帮忙检查一下,非常感谢。

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5 Replies
Tom
Posts: 494
 Tom
Support
(@tomson)
Honorable Member
Joined: 8 years ago

@cjchay,

Please purge your CDN and delete all caches, then go to wpDiscuz > Settings > General Settings admin page and disable the following two options:

  • Combine JS and CSS Files to Optimize Page Loading Speed
  • Minify JS and CSS Files to Optimize Page Loading Speed
Posts: 3
Topic starter
(@cjchay)
Active Member
Joined: 2 years ago

Hi Tom, thanks for soon help. I have disabled these two options and deleted all caches including CDN and server side, but the problem persists—can't click directly on the comment area and leave a comment.

Is there any other solution?

3 Replies
Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 7056

@cjchay,

This kind of issue is usually caused by either conflict with other plugins or the active theme.

Please deactivate the plugins/theme one by one and check after each deactivation to find the problem maker.

Don't forget to press Ctrl+F5(twice) on the frontend each time before checking.

You marked it as resolved so looks like you find the solution.

(@cjchay)
Joined: 2 years ago

Active Member
Posts: 3

@asti Thank you. Yes, it has been solved. It was a conflict with a setting in the all-in-one wp security plugin.

Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 7056

@cjchay,

Thank you for letting us know. Glad to hear that the issue is solved. 

We're going to mark this thread as resolved. Feel free to open a new topic if you have further questions.

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