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@asti Hi ! Thanks for the answer. In fact I am willing to use wpdiscuz for the comments/discussion section not for star ratings.

Thanks

Charles

Asti

Support

(@asti)

Joined: 7 years ago

Illustrious Member

Posts: 7617

Sep 23, 2021 8:55 am

You can disable the rating if you want.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

charlesmtl

(@charlesmtl)

Joined: 3 years ago

Active Member

Posts: 7

Sep 23, 2021 2:39 pm

@asti Thanks for the reply, but I still cannot find where to set up the plugin correctly to it appears on the product single pages (see https://dreams.auction/auction/lancia-fulvia-1600-hf1-fanalone/ for a test page, I have the comments using woodiscuz but I much prefer the look and the extended functions of wpdiscuz). Thanks 🙂

Charles

Asti

Support

(@asti)

Joined: 7 years ago

Illustrious Member

Posts: 7617

Sep 24, 2021 7:28 am

Please navigate to Dashboard > wpDiscuz > Forms admin page, edit the form, make sure the "product" post type is enabled in the "Display comment form for post types" section. More info here: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/manage-comment-forms/comment-form-settings/#post-types

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

charlesmtl

(@charlesmtl)

Joined: 3 years ago

Active Member

Posts: 7

Sep 24, 2021 12:34 pm

@asti Hello, I followed the steps, but the Discussion tab does not show in the product single page, see images here. Would it be possible for you to connect to my back office and check the issue?

Thanks in advance,
Charles

Asti

Support

(@asti)

Joined: 7 years ago

Illustrious Member

Posts: 7617

Sep 25, 2021 7:30 am

Please follow the steps below.

1. Go to Dashboard > WooCommerce > Settings > Product tab

2. Scroll down and check the checkbox "Enable product review". See the screenshot below.

3. Try the steps mentioned here: https://wpdiscuz.com/community/postid/11241/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 7

charlesmtl

Topic starter

Sep 25, 2021 12:13 pm

(@charlesmtl)

Active Member

Joined: 3 years ago

Hello, "Enable product review" is on and I have already followed the steps you indicated me but it does not work

Would you be able to connect by FTP on the site to see the issue?

Charles

4 Replies

Asti

Support

(@asti)

Joined: 7 years ago

Illustrious Member

Posts: 7617

Sep 27, 2021 7:15 am

Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

charlesmtl

(@charlesmtl)

Joined: 3 years ago

Active Member

Posts: 7

Sep 27, 2021 3:03 pm

@asti done, I created an admin role account on the wordpress. the login page is https://dreams.auction/login-dreams/

Asti

Support

(@asti)

Joined: 7 years ago

Illustrious Member

Posts: 7617

Sep 28, 2021 7:40 am

https://www.screencast.com/t/dM0yFRkw

Please watch this video:

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

charlesmtl

(@charlesmtl)

Joined: 3 years ago

Active Member

Posts: 7

Sep 28, 2021 2:50 pm